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Anti-spyware

As spyware and adware become more pervasive, Nigel Whitfield explores 12 of the latest packages that can help you to combat the threats to your PC

Nigel Whitfield, Personal Computer World 19 Oct 2005

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Viruses are one of the more obvious threats to computer users on the Internet, but there are some programs that are arguably just as much of a nuisance, and more likely to end up infecting your system – spyware and adware.

Unlike viruses, these programs might not destroy your data, but they can be intrusive in other ways, slowing down your PC, popping up unsolicited adverts when you’re surfing the net, and in some cases sending data that identifies you personally to companies that want to build up consumer profiles, so they can bombard you
with even more junk.

While everyone recognises the need to have anti-virus software, when it comes to protection from ads, many people don’t go much beyond turning on pop-up blocking in their browser.

These days, that’s not nearly enough and it’s surprisingly easy for your system to become infected. You can even do it unwittingly by installing ‘free’ software from the Internet that buries a clause about ad software deep in the conditions you agreed to.

When you do have to clear up an infection, you’ll find plenty of anti-spyware products available, claiming to resolve the problems, or prevent you from being infected in the first place. But how well do they really work? Can they remove the most persistent problems, and are they simple to use without being intrusive? We’ve put 12 through their paces, to find the best way to keep your system clean.

What is spyware?

Spyware is a fairly broad category, and when you start to look at it in depth, it’s easy to see why the task facing removal programs can be complicated. If a program installs itself on your computer without permission, and tells someone else what you look at online, they can display ‘appropriate’ adverts; or if a website hijacks your browser so you go to a different home page, or search using their search engine,
that’s clearly malicious.

What about that animated cursor, or pack of smileys or screensavers you downloaded? Some ‘free’ software is ‘advertising supported’, which means it installs components – often called adware – that pop up adverts on your screen. For the
developers, it might make more money than the shareware model, but it’s annoying. You might have agreed to it happening – buried in the terms you agreed to will be a clause giving your consent. So if you’ve done that, can another program disable the advertising program? Or is it a legitimate application? Writers will doubtless claim it’s a user’s fault for clicking on agreements – but some of the ones we’ve seen simply say you agree to terms on a named website – hardly a model of transparency. But it’s this ambiguity that leads to many spyware applications warning you that you may be breaching other licences by cleaning your system.

The industry also needs to get to grips with naming; some of the most widely known pieces of spyware appear with different names depending on which tool you use to scan your computer, while others may report each Registry entry as a separate infection, rather than all caused by the same one.

The Anti Spyware Coalition is drawing up an agreed definition of spyware, which will help the first of those problems, and hopefully will follow that up with a naming scheme, such as that used for viruses, making it easier to compare packages.

See also:

Some stability issues mar this program   19 Oct 2005
Good detection, but a shame about the cleanup  19 Oct 2005
Not the most thorough of applications  19 Oct 2005
Well known and easy to use  19 Oct 2005
A professional-looking package  19 Oct 2005
Quick scanning but little details of spyware found  19 Oct 2005
Free scanning, but payment required for removal  19 Oct 2005
Impressive software for a beta release  19 Oct 2005
McAfee's first anti-spyware product  19 Oct 2005
A long established spyware remover  19 Oct 2005
Free scanning, but payment needed to fix anything  19 Oct 2005
A slick interface is about the best this has to offer  19 Oct 2005

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Verdict

Anti-spyware products are not as well developed as anti-virus applications. In
the anti-virus world, you really can get by with one application and, to a great extent, the differences between them are largely in the areas of ease of use, frequency of updates and the type of support you get.

As our tests revealed, that’s still not the case with anti-spyware applications. Different programs have different names for the same things and some of the tools simply don’t manage to do the clean up job that they promise. Some pieces of adware are nororiously hard to clean up, but we’d rather see programs admit that they might not have fixed the issue, than claim to have cleaned up the problem only
for it to reappear on the next scan.

Ultimately, none of these programs is really satisfactory; some are alarmist, making you fearful of every cookie, while others are complicated to work, with poor interfaces.

That doesn’t mean, however, that they’re useless. While this type of software as a whole rates a ‘could do better’, you do still need tools on your PC to keep you protected. We just don’t think you can do it with only one of the programs that we’ve tested. For most people the solution is to install two or more of these tools
and use them in tandem.

Our Editor’s Choice, then, is somewhat constrained – it’s hard to recommend that you spend money on a product that, in our tests, failed to clear up the mess that it’s supposed to do.

While none of the packages we looked at is anywhere near perfect or 100 per cent effective, we also feel that none of the paid-for options is sufficiently better than the free ones to warrant an outlay of hard cash, or the Editor’s Choice.

We advise, instead, that you install at least two free tools. Coming in a close third was Spybot Search and Destroy, but our Recommended awards go to Microsoft Antispyware – provided it stays free after the beta test – and PCTools Spyware Doctor 3.2, both of which we felt were the better products on test here, although by no means the finished article.

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