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The editor's diary
The Editors dairy blog

Customer service sadly lacking

20 Oct 2014 I had just returned from a few days staying with family in Italy and was feeling extremely relaxed indeed. However I knew...

Views from the Channel
View from the channel

All that glitters ain't Gold

01 Oct 2014 In the quest for completeness of partner resources - ensuring the now ubiquitous ‘partner portal' is fully stocked with...

Dave the dealer
Dave the dealer blog

Salad dodger

16 Sep 2014 I was lunching with one of my manufacturer partners in a swanky eatery recently and, when the waiter came to take our order,...

The editor's diary
The Editors dairy blog

Sexism is alive and well in tech apparently

09 Sep 2014 Now this is a controversial subject I know. But apparently, and according to research from online accounting firm Crunch,...

The editor's diary
The Editors dairy blog

Polishing my shield

02 Sep 2014 It is that time of year when I generally brace myself for an avalanche of emails. The day that the CRN UK Channel Awards...

The editor's diary
The Editors dairy blog

Apprentice bonanza

14 Aug 2014 According to research from a top apprenticeship firm QA Apprentices, the number of school leavers applying for IT apprenticeships...

Dave the dealer
Dave the dealer blog

S8n 4eva

11 Aug 2014 It's been noted before that the Devil has all the best tunes. But recent evidence suggests that Lucifer may also be more...

The editor's diary
The Editors dairy blog

Lessons learned from the USA

04 Aug 2014 This week I am really suffering in the name of my work by sitting writing this on my hotel room balcony in Arizona in 38-degree...

Dave the dealer
Dave the dealer blog

Washington Redface

29 Jul 2014 As one of Microsoft's top 50 resellers in the outer east London area (take that, Chingford Charlie's Network Solutions!),...

The editor's diary
The Editors dairy blog

What a rip-off!

23 Jul 2014 We all hear the cries of 'Rip-off Britain' from various national newspapers and TV programs, but a recent Which? study into...

Dave the dealer
Dave the dealer blog

The invisible manager

14 Jul 2014 I met a fellow channel big hitter recently; he looked familiar so I asked where I might have seen his face before. The answer,...

Dave the dealer
Dave the dealer blog

Ask a silly question

30 Jun 2014 I was mildly appalled to see a selection of familiar channel names in rundowns - compiled by "career community" Glassdoor...

Dave the dealer
Dave the dealer blog

Turing shroud

16 Jun 2014 Unless you're not a human being at all, but in fact a not-particularly-convincing automaton, you can't have failed to notice...

The editor's diary
The Editors dairy blog

Countdown to Channel Awards entry deadline

13 Jun 2014 As the 80s song goes - It's the Final Countdown! Well not quite, but there ARE JUST DAYS until the Channel Awards deadline...

Views from the Channel
View from the channel

Softcat's a channel success story, but where next?

12 Jun 2014 Softcat chairman Martin Hellawell confirmed to us yesterday that the £400m-turnover VAR has given thought to the possibility...

Views from the Channel
View from the channel

Can Samsung channel success?

02 Jun 2014 Despite its huge success in the mobile device market in the last two years, Samsung largely remains a bit-part player at...

Dave the dealer
Dave the dealer blog

Terminal decline

02 Jun 2014 Like any right-thinking person, my general view is that the only thing worse than the use of the word "banter" is the use...

The editor's diary
The Editors dairy blog

Ukuleles coming to a workplace near you?

20 May 2014 Those of you in the industry who know me, know how passionate I am about the ukulele. I've endured the laughs, the p***...

Dave the dealer
Dave the dealer blog

A follow victory

06 May 2014 I always feel somewhat nauseated when I hear someone boasting about their number of Twitter followers, and I don't mind admitting...

The editor's diary
The Editors dairy blog

Manic months

06 May 2014 There has been so much going on behind the scenes at CRN which I cannot tell you yet, but soon! It may (or may not) have...

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CRN roundtable: The future of IT financing and leasing

Nine top VARs debated how IT financing can evolve to become more strategic to their business in this GE Capital-commissioned roundtable

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CRN web seminar: Betting bigger on fewer vendors

If you're not getting picker about which vendors you work with, you're in the minority, as we discuss in this Sophos-commissioned webseminar

CRN Channel Awards 2014

CRN Awards 2013

The awards are back and set to be another glittering night of fun. But don't forget the 18 July awards deadline

Date: Thu 13 Nov 2014

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Don’t let your customers suffer from heat exhaustion

IT virtualisation - the engine behind cloud computing - can have significant consequences on the datacentre physical infrastructure (DCPI)

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Advanced evasion techniques for dummies

Given the changing threat landscape - with growing security threats, cybercrime and compliancen regulations - we need to rethink traditional security models


The Editors dairy blog

The editor's diary

Customer service sadly lacking

Why is nothing simple when it comes to customer 'service' these days?

Dave the dealer blog

Dave the dealer

Salad dodger

Dave reports on fish-mad execs, tablet-wary footballists, chatty Chinese teens, and generous teachers

View from the channel

Views from the Channel

All that glitters ain't Gold

Exclusive Networks' Barrie Desmond says some vendors are missing the point when it comes to partner programmes