20 May 2015
Now as a rule I have mainly stayed away from the whole ‘women in IT’ arguments because I haven’t agreed with some of the points raised (most of them in fact), and I feel they have not been helpful to women at all.
Even after a certain vendor, (who shall remain nameless because I don’t want to give them any more publicity), posted a picture of a semi-naked woman this week to promote a ‘half price’ sale – I stayed out of it. But look the story up on Channelweb if you haven't already seen it!
This is something that our industry has done for years, and while I don’t like it or agree with it, I accept that some ‘marketing’ and management people in the channel are still living and acting like it is the 1970s.
Luckily the majority of us have moved on and realise that women are actually a vital part of the channel, and we need to encourage more females to consider IT as a career.
Increasingly industry events (such as Infosec) are banning the use of ‘booth babes’ because they are believed to be detrimental to business and send out the wrong message – so mindsets are changing. Which is progress.
The response of said vendor was that the majority of their customers are male between the ages of 18 and 42 and this sort of thing appeals to them. Wrong.
Interestingly it sparked an outcry on Twitter, with the majority of responses from men claiming the image was ‘sexist’ and unnecessary, and stressing that they would never use said product.
Good on them.
And it was for that reason – the absolute outcry that this act prompted on Twitter - that we felt it was a story worth covering, if purely to spark debate. It has been one of our most read stories of the week.
Sadly we didn’t bank on certain people’s inability to have an intelligent debate.
“Ug ug” as the cavemen used to say.
‘Yawn’ said one response. Yes ‘Yawn’ indeed. Yawn for having to put up with ridiculously dressed women splashed across Twitter to sell an IT product that is about as sexy as an infected toe.
‘Poor journalism’ insinuated a couple of others. Really? Poor journalism to point out something that is blatantly outdated in the modern world and that is found distasteful by 50 per cent of the population? Wow. I'll get back in the kitchen then shall I?
I accept that the IT industry is not the only one that does this, and in fact others are far worse – but just because other industries do it – does it make it right?
As my mum used to say to me, “If so-and-so ran under a bus, would you do the same?”
And for the record – I don’t believe scantily-clad men should be used to promote IT products either.
Bring on the ‘debate’. I’m ready for it.
27 Apr 2015
As if flying into New York to spend a week with my Channelnomics.com colleagues was not reward enough, I was lucky enough to meet senior global channel execs from both Dell and HP in the Big Apple last week.
There has never been much love lost between the two firms, and that was before Dell decided to embrace the channel, so it is interesting to see the completely different paths both vendors are taking.
Thomas Jensen, vice president of worldwide channel sales at HP PPS, and Cheryl Cook, vice president global channels and alliances at Dell, were both kind enough to introduce us to one of their partners as well, allowing us to grill both them and their partner on strategy. Both vendors had a fascinating story to tell and actually wished each other luck.
I have followed their developments with interest over the last 15 years, but the two companies could not be coming at things from a more different angle, yet both are claiming the same thing.
HP is set to split in two by November, dividing the company into HP Inc (covering PCs and printers) and Hewlett-Packard Enterprise, covering enterprise hardware and services.
Jensen explained to us at the time that the split will make things much easier for partners, as the two sides of the business will become more nimble and able to act a lot more quickly on pressing matters.
Partners will know exactly who they need to talk to, and the whole process of doing business with HP will become even simpler, he said.
However Dell is a different story. The vendor has been busy buying companies such as Quest, SonicWall, Compellent (to name but a few) to build out its overall offering, as well as its well-publicised battle to go private, and has now positioned itself as a complete ‘end-to-end’ solution provider.
This, explained Cook, means it is far easier for channel partners to do business with it because they can get everything they need from one place, without having to deal with more people/teams and add any layers of complexity into the mix for their customers.
In my humble opinion there are still some minor holes (eg networking, and this is based on a couple of things said to me by partners), but it is very clear what Dell is trying to do and why it is trying to do it.
The other point Cook made, and I guess it is a valid one, is that because Dell's channel model is relatively new compared to some, they don't have all the legacy stuff to worry about. Instead their strategy is relatively fresh, rather than dotted with changes and new strategy launches like most of the more established channel vendors.
Being totally neutral, I can see the benefits of both models, and in the real world, how many partners/end users get absolutely all their IT kit from the same vendor? Could this be the way things go in the future?
With both vendors claiming their model is the best and easiest way for their partners to do business, I genuinely do want to know from our readers – which way is best?
Can they both be right?
10 Apr 2015
Now, the subject of women in business, be it IT or other industries is a difficult one to approach without winding someone up the wrong way.
And that is usually just me.
Some of the stories/pieces of research/opinions I read/receive are wrong, some are patronising, and a small handful are spot on.
But I was led via the medium of Twitter to an article by one of my least favourite rags (and I have a few) loosely based on some 'research' by the University of Maryland’s Robert H. Smith School of Business and Columbia Business School, on the fact that women who claw their way to the top of the corporate ladder, are the least likely to promote other women. I wish I hadn't clicked on it. What a load of utter tripe.
See the article here - I struggle to call it an article actually, and the author is obviously standing behind their convictions because they haven't put their name to it.
"If you're a woman looking to get to the top of your profession, try to avoid having a female boss..." is the article opener.
It then goes on to basically imply that most women who manage to fight their way past the men to get to a top position, then proceed to block any other womens' attempts to get promotion to a managerial position.
What a sweeping generalisation!
I have had many bosses (I have to be careful here!) over the years, and I have come across good and bad ones of both sexes.
The worst ones I ever had were when I worked in retail before training to be a journalist, and there was one of each at the same place - both were equally terrible to work for, but not because they wanted to stop anyone being promoted - they were just plain nasty and basically bullies.
Speaking as someone who has managed men and women, promotions are given on merit, not what gender they are. It doesn't even come into the equation. If someone deserves a promotion, they will get it as soon as I can possibly get it signed off.
I was talking to someone just this week about the importance of having a balanced workforce of both men and women, and how both bring something different to the table.
But with articles like this, it just knocks everything back to square one, painting women execs as nasty, bitter and jealous, who will stop at nothing to prevent other women progressing, and will surround themselves with male colleagues like some sort of Queen Bee. Seriously?
Of course there will be some people out there like that - but this is not exclusive to women by any stretch of the imagination - again I have worked with some men that bring a new meaning to the word catty (Disclaimer: definitely not anyone I have worked with in the last 12 years!)
The comments below the article are also very telling and I had to check the date to make sure we had not been transported back to the 1950s.
Blood is well and truly boiled!
23 Mar 2015
Considering you spend the majority of your adult life working with people with whom you have been thrown together by circumstance, many underestimate how important it is to actually get on with those people and trust each other.
Of course given the choice, most people would love to win the lottery and spend the rest of their lives sunning it up in first-class luxury on an island somewhere - but considering that is an absolute pipe dream - it is important to make the best of what you do have.
Now I am set to celebrate 15 years - Yep - 15 YEARS with CRN in August - and the one thing that has been pretty consistent over the years is a top set of people who will help each other out at the drop of a hat.
Quite often companies will pay lip service to the oft-used adage that 'People are a company's best investment' - but those that don't really believe it, actually don't deserve good people working there in the first place.
We are facing a challenging couple of weeks with very short deadlines, loads going on and a lot of pressure; and I don't often use this blog to mention my workmates; but they never cease to impress me with their willingness to take on more work, hit difficult deadlines, and quite often, achieve the impossible.
Team CRN/Channelnomics, I am very proud to work with you all and thank you all for being just brilliant!
10 Mar 2015
There are less than two weeks to go to the deadline for our 2015 Sales and Marketing Awards or SMAs as we affectionately call them.
Entries are coming in thick and fast as these are the only awards that celebrate the people and teams behind a company's success.
In a bid to stay fresh, we have tweaked a couple of categories, and the judging panel is looking forward to reading through all the entries.
I would like to stress again that we are ACTIVELY encouraging multi-media entries this year - if you want it to look appealing to the judges, this is definitely an option to consider - a well laid-out PDF looks far better than a block of text.
See below for my personal reasons why you should enter.
Why should you enter?
The simple reason to enter these awards is because you are proud of your company and the people who work there, and you think they should be rewarded and recognised for their efforts. Open to vendors, resellers and distributors, the SMAs are the perfect opportunity to showcase all the reasons why you stand out as an exceptional company in your field. If a sales team, or marketing team, or individual in your company has achieved some amazing results throughout the past year, why shouldn't their success be singled out?
These awards really are aimed at the people behind the companies, those unsung heroes who work quietly behind the scenes making your firm the success it is today. Often we hear smaller companies say it is only the bigger players that get all the recognition, but with the SMAs, size does not matter, quality of entry is everything. Don't keep your achievements quiet, shout them from the rooftops.
Vendors: Why should we enter?
If you have a great website, or partner programme, or partner event, don't keep it to yourself, share it with the rest of the industry to show best practice. If your partner support team is the best in the business, then we need to know about it. Strong partner support is the glue that binds the best vendors together with their partner community, and without the right people and infrastructure in place, the channel simply wouldn’t function. Do your partners praise you for your margin opportunities? Does your channel event get oversubscribed every time? Use the SMAs as your chance to share your successes with your peers. Don’t keep the good news to yourself.
Distributors: Why should we enter?
Distributors are often the unsung heroes of the channel, offering that extra and much-needed layer of support, both financial and logistical, to channel partners to ensure the IT supply chain runs smoothly. If you have a website that simplifies complex technology buying processes, or makes life generally easier for resellers, then you need to share it with your peers and submitting an entry into the SMAs is the perfect way of doing that. If your sales support team always goes the extra mile, or you have a marketing person that has made a huge difference to your business, then they deserve recognition for their achievements. What better way to celebrate than winning an SMA?
Resellers: why should we enter?
There is no doubt that resellers are waking up to the importance of marketing themselves correctly and making the right first impression on their customers. Many have invested in their websites to ensure they present the right shop window when attracting new customers and the SMAs are the perfect opportunity to demonstrate how that investment is paying off. And when it comes to sales, there is some phenomenal talent in the VAR community whose amazing achievements need to be celebrated. Without VARs, many vendors would just not be able to get the breadth of customers they have, and as services increase, good partners are worth their weight in gold. Don’t hide away your successes, share it with the industry and celebrate in style.
To enter and read the criteria and top tips for entering - (I would strongly recommend you do so) please click here.
25 Feb 2015
OK. I admit it. I am a control freak.
Those that know me might be a little bit surprised at that admission. NOT.
I hate flying, would rather drive than be a passenger, and tend to rebel at any sort of authority.
Now I have those confessions out the way, I find myself thinking back to the good old days before technology took over our lives.
Hacking was something those in the horsey world did out on their ponies, and security was limited to just making sure your house/car was kept locked. There were no mobiles, people had to interact face-to-face to do their banking, pay bills etc etc.
Post was delivered physically on a daily basis, and all your news was broken in a daily newspaper or on the three terrestrial TV stations we had.
Of course, there were rogue postmen who for some reason hoarded mail, or opened birthday cards, but the majority were trustworthy, honest people who delivered everything you needed on time.
Fast-forward to now.
Everything you do relies on technology in some way or another. You cannot imagine work without email and the internet. You are lost if your server goes down, even for a few minutes. Your smartphone is your lifeline not only to friends and family, but it is where you do your banking, pay bills and apply for all manner of things.
You think you are in control of all your devices. But in reality you are not at all. The government (and whoever else wants to) knows everything about you, from your shopping habits, to your phone calls and your personal life thanks to Facebook. There really is no such thing as privacy. Unless you are a hermit.
When it was revealed that Lenovo, which has been enjoying a run of success recently, for some reason decided to include 'Superfish' adware on its consumer laptops, I couldn't believe its naivety for one.
Who in their right mind, would be happy with some pre-loaded random programme on their new laptop - pre-empting their shopping activities, trawling through their personal information or just being downright unhelpful by making suggestions at every turn? What were they thinking? Where was that information actually going?
Of course it just gave ammunition to those harbouring concerns over the prospect of a Chinese vendor selling to western consumers.
The reasons for doing so may well have been innocent, but seriously Lenovo, why?
And this brings me to the other major security story doing the rounds at the moment - the whole NSA (National Security Agency) spyware saga - which alleges that the US government is implanting spyware on hard drives for 'surveillance' purposes.
The scale of this activity is not yet known, and of course the NSA claims it is well within the law - but I for one, find it scary that there is not much you can do these days without someone being able to listen in, spy on, or find out what you have been up to.
We have all (me included) willingly signed up to everything, bought the latest gadgets and marvelled at what it lets us all do, but it is only when you stop and think how much you have let strangers into your life, it is pretty worrying. It is too late to turn back - now you just have to go with the flow and accept what is to come.
Technology of course has enriched our lives beyond measure and I will be always grateful for the advancements in medical science it has brought, but on the otherhand I truly believe it has ruined them too.
And this is only the beginning.
10 Feb 2015
Now I've always thought I don't have any type of accent, and in fact I have a clear and fairly understandable voice.
Despite certain people I work with (who will remain nameless) saying I sound like a Brummie.
But when I'm in America – and it is somewhere I'll be going more often now, thanks to our venture with Channelnomics.com – communication becomes quite a challenge.
I found myself having to repeat questions twice at the hotel reception, and when answering a question I received some very blank looks.
It just goes to show that just because we appear to speak the same language, American English really is a whole new language and one that I'm learning slowly but surely.
My worst experience last week was the simple experience of ordering a pizza! I first asked for a margherita pizza and was greeted with blank stares.
I then realised I needed to ask for a cheese pizza, but to me that meant a pizza with no tomato sauce.
I then asked if they could put tomato sauce on it and swiftly realised from the looks they gave me that they thought I meant tomato ketchup.
I nearly gave up there and then. But the pizza came and was perfect. And luckily there was no ketchup poured all over it.
So I've learned that regardless of which English-speaking country you are going to, do some research and learn the lingo, and you might get lucky like me and avoid the ketchup!
13 Jan 2015
I, like everyone else I know have been horrified to watch the events of Paris unfold over the past few days.
As a journalist, the freedom of speech is paramount, and for journalists to be targeted specifically is a worrying turn of events.
But as the threat of Islamic State continues, and with the most recent alleged hacking of the US military's Twitter and YouTube accounts by ISIS, more and more attention is drawn to the crucial role IT security plays in everyday life.
Indeed on the news last night, cyber-terrorism was described as the new frontline - several times by journalists.
Not just by ISIS, but the Sony/North Korea episode was also a sign of things to come. It is everywhere.
Of course, our friends at the nationals tend to exaggerate their reports for dramatic effect and to incite a sense of panic into people tuning into their reports, but they do have a very valid point.
In these times, the network is indeed the first point of defence against those that wish to steal data from companies or inflict some kind of damage on the business. And if that defence is weak or non-existent, then they have already won the battle.
While a dry-cleaning firm in Derby might not hold any national secrets on its database, the data is does hold is still vitally important to the management of that firm, and every md in the land is going to be increasingly aware of the threats to their business if they have an online presence.
I really don't think the 'It won't happen to me' mentality works anymore. Everyone has to assume they are a legitimate target.
Of course, the big retailers, supermarkets and IT firms have all hit the headlines over recent years with various data breaches, but this is serious business, and hackers are getting ever more complex, and most certainly more malicious.
Demand for security experts, indeed any IT experts that provide honest, value-for-money and straightforward advice on how firms of all sizes can protect their valued customer data, is going to go through the roof.
There is never a more important time to be a trusted IT advisor.
Views - both channel related and everyday life observations - from CRN Editor Sara Yirrell. If you have any gossip that you would like to share with me please do get in touch and also we would love to see your comments at the end of the blog.
Browse posts by date