10 Jan 2008
As I look back over the past 12 months to early 2007, I find that I am
surprised at the sheer scale of developments that have been created within
digital signage during this time. And as we enter 2008, I believe that this is
one of the most exciting opportunities available to our channel.
Samsung
has been involved in digital signage for many years. Because of its success to
date, we believe that digital signage has become a consideration for both
marketing and IT professionals. This can only be a good thing. In fact, in our
biannual Samsung UK digital signage survey, 48.8 per cent of company respondents
planned to increase their usage of digital signage.
We believe that a major driver of this is the increased use of screens for
consumer marketing applications. As these company trials continue to deliver
real results for businesses, we are seeing opportunities arise in almost every
major sector. For example we have recently worked on several major deals that
involve employee and student communications - with great feedback so far. These
are two major markets in the UK and represent a significant and immediate growth
opportunity for resellers.
Longer term, whether it is for company announcements, training, news
distribution or information provision, we believe there are realistic
applications for digital signage in just about every customer-based service
organisation.
Despite market growth, we believe that there is still much to be done to ensure
that the channel is fully equipped to source opportunities and maximise its
involvement. For instance, manufacturers need to invest heavily in training and
development programmes to improve reseller skills and should also provide
incentives such as joint-marketing funds and consultative sales support to
ensure that resellers have the tools they need to get the job done properly.
Similarly, it is important that manufacturers constantly innovate and introduce
new technologies to keep the market growing. For instance, Samsung’s MagicNet
technology enables entire digital signage solutions to be easily installed and
run from a single terminal.
Any reseller already involved in this market should constantly reviews its
skills, support and partners to ensure it is prepared to meet the ever-expanding
opportunities within this market.
Those who do not currently operate in this space should consider how the market
has changed and I think they will be surprised at where and how easy it is for
them to get involved.
David Smith is IT business director at Samsung Electronics UK.
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