UK IT services market falls in real terms

Software and services sector shrank one per cent last year with inflation stripped out, according to study

By Doug Woodburn

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23 Feb 2009

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The UK software and IT services (SITS) sector shrank in real terms for the first time in five years in 2008, research has found.

According to the first edition of MarketViews from research house TechMarketView LLP, SITS spending fell one per cent in 2008 with inflation stripped out - and will decrease by about a further two per cent in 2009.

And that follows four years of annual growth topping three per cent between 2004 and 2007.

Further reading

The analyst, which was co-founded by Richard Holway, predicted that the market would not start growing again in real terms until 2011.

While discretionary spending on software licences and related project services is set to shrink by three to five per cent, TechMarketView said the outsourcing sector will continue its growth spurt. Business process outsourcing in particular will be a hotspot, growing at around eight per cent.

IT service providers with a high exposure to the public sector will also be relatively unscathed, the analyst said.

But overall, it offered a grave diagnosis of the market’s health.

“TechMarketView forecasts that the recovery will only start in the second half of 2010 resulting in a return to modest growth in 2011,” it stated. “However, even these bleak forecasts depend on economic conditions not deteriorating still further.

“Should things get worse, then the SITS recession could be deeper and longer than even we predict, particularly in the private sector.”

Hosted Managed Services

As businesses begin to feel the true impact of the economic downturn it has never been more important to ensure that organisations do not panic! As the research shows, an increasing amount of businesses are currently cutting their IT spend. But dramatically reducing IT services will merely reduce productivity and make businesses unworkable in the long term. If an organisation wants to make an impact during these financially uncertain times then surely they should be doing all they can to make their businesses fitter, leaner and as efficient as possible.

If the fear of what lies ahead is preventing organisations from investing in the latest software, then alternative IT support systems in a rental, hosted model should be considered. An IT support service, including software upgrades, hardware recommendations, disaster recovery solutions and robust backup processes, eliminates costs for organisations handling their own backups internally, and negating the need for IT contingency funds.

This ?Software as a Service? model is a fixed cost so, during the economical crisis, Finance Directors know how much they will be paying each month allowing an accurate estimation of IT overheads and reassurance that the system is in safe hands.

Organisations need to now position themselves in a confident and competitive standing by taking appropriate measures during this downturn in order to come out the other side as a strong and solid force. With the right software provider, businesses can only stand to benefit from making their organisation stronger by outsourcing their IT.

Posted by Jonathan Dawkins, Managed Services Consultant, Ardent Solutions | 04 Mar 2009

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