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11 Feb 2009
Distributor Azlan's newly formed International Business Team (IBT) has announced the rollout of its Virtual Service Model for VARs and vendors.
The IBT was launched earlier this month to help Azlan's reseller and vendor partners conduct cross-border business by assisting with them with issues surrounding shipping, tax and compliancy. The team is based at the distributor's administrative nerve centre in York and has account managers in all 16 countries where Azlan has a presence.
Using the new Virtual Service Model, partners can place orders and shipment specifications with the distributor's central management team. Azlan will then take care of all import and export requirements while invoicing, and paperwork can still be carried out in the partner's country of origin.
Further reading
Azlan claim the model will allow VARs and vendors to offer customers a local service while also being afforded the benefits of having a centrally managed account. The IBT aims to provide partners with a tailored service and accounts can also be managed locally if they wish.
Azlan's EMEA director of enterprise international accounts Jan Van Springel said: “The new Virtual Service Model meets the needs of our partners in what is an increasingly competitive and fast-moving market.
"It provides a unique level of rapid and highly responsive service and flexibility that enables partners to meet the specific needs of their customers in a very precise and efficient way while keeping complexity and costs down."
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