Didata: UK lagging behind on network performance

Network performance in the UK is lagging way below the global average, according to research by VAR Dimension Data.

According to the reseller’s recent Network Performance Frustration research report, the average global IT user experiences average delays of between two and three days per year. But the figure is over three days per year in the UK.

The report found that global IT users are losing an average of 35 minutes per month on network log, compared to 54.5 minutes per month in the UK.

Gary Middleton, business development manager of network integration at Dimension Data said: “The average delay a British IT user experiences each year is particularly startling when one multiplies it across an entire enterprise. In an organisation of 500 employees, we estimate that this level of lost time and productivity could be costing the enterprise £170,000 – if not more – per year.”

“While it is possible to make costing calculations in terms of unrealised employee time, the sunken costs of wasted application and network investment are harder to quantify, but no less important.”

The research also revealed that over 20 per cent of the respondents, (18 per cent in the UK), do not take network performance into account when calculating return on investment (ROI).

Middleton added: “Without the ability to look at ROI, a company leaves itself open to losses and costs which cannot be quantified.

“Enterprises need to wake up to the fact that lost employee productivity is a substantial, yet unnecessary, drain on resources.”

The report surveyed 957 IT users and 267 IT decision makers (ITDMs) responsible for managing IT networks across Europe, Australia, Central and Latin America, Far East, Middle East and Africa and North America.