Clearswift pledges end to mixed channel model

Vendor says mixed one- and two-tier setup will be axed following termination of Computerlinks deal

By Doug Woodburn

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13 Nov 2008

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Richard Turner
Richard Turner: It is important our customers know how to make money out of our technology

Clearswift has claimed the sudden departure of at least one of its three UK distributors could be a blessing in disguise and will help it to clarify its channel model.

Computerlinks recently tore up its contract with the content security vendor, citing differences over its multi-tier channel model.

Additionally, Magirus and Clearswift are reviewing their partnership after the distributor opted to axe its standalone security arm.

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Richard Turner, who joined as Clearswift’s chief executive in June, said his priority is to shelve the mixed channel model ­ – in which some resellers are dealt with direct – ­ brought in by previous management earlier this year.

“Bringing about clarity is absolutely key,” he said.
“If this results in a single-tier strategy, so be it; if it results in a two-tier model, so be it. What is important is that our partners know how to make money out of our technology.”

But he added that Clearswift still had a solid relationship with its one remaining distributor, Bell.

Turner also stressed that the termination of the Computerlinks agreement was a mutual decision and that it was just a case of “who pulled the trigger first”.

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