UK SMEs in data recovery failure

New research lifts lid on UK's lax attitude to data backup

By Caroline Donnelly

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10 Mar 2010

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David Blackman
Blackman: UK's attitude to back up does not make sense

UK firms are more likely than their continental counterparts to suffer prolonged downtime as a result of poor disaster recovery practices, claims research by storage vendor Acronis.

Some 600 SMEs from France, the UK and Germany took part in the study, which was carried out to gauge the differences in backup and data recovery practices between the three countries.

According to its findings, the UK has the worst attitude when it comes to data recovery, with 38 per cent of UK SMEs claiming to never back up. This compares to six per cent in France and nine per cent in Germany.

Further reading

Despite this, the survey also revealed that UK firms are the most confident about making a fast recovery in the event of a hardware crash or computer virus.

David Blackman, general manager for Northern Europe at Acronis, said: “The UK’s attitude to data backup does not make much sense and it suggests that a lot of work needs to be done to educate them on this."

The survey also revealed that 63 per cent of organisations take a day or more to recover from system downtime.

Blackman added: “With little room for downtime in today’s business environment, it’s surprising that many companies still don’t carry out regular backups.”

Data Recovery is Worldwide

As the owner of a data recovery lab with server RAID / Exchange recovery expertise and a fully certified hard drive rebuild facility I felt I should comment.

Whilst my limited marketing is primarily focused at IT Professionals, SME's and home users in the UK a surprising proportion of our server recovery business comes from Europe, the USA and Worldwide.

We are also retained by other data recovery companies in several countries who send their work to my lab and we see just as many drives from European IT Support companies as we do from the UK.

A data loss situation can be caused by many factors, we often see work after hurricanes, fire, flood and earthquakes where often the data backups are of no use if they are corrupt or the online backup failed.

However we do encourage all our clients to adopt data backup procedures but crucially to do tests that the backups can be restored and to check the backup data is not corrupt.

Often our services are called upon when a backup restoration has failed.

Posted by Andrew Butler | 26 Apr 2010

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