Unrest at Evesham as Austin jumps ship

Troubled system builder appoints new director but uncertainty remains over future

By Laura Hailstone

25 Feb 2008

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Speculation surrounding the future of Geemore Technology, which trades as Evesham Technology, was growing last week after it emerged that managing director Richard Austin has jumped ship and left the ailing firm.
The Evesham brand has lived on for six months under the might of former Time/Tiny founder Tahir Mohsan, whose Dubai-based investment firm, PCC Technology, salvaged Evesham with a $22m (£11.3m) injection last summer.
Mohsan created a new firm, Geemore, to sell under the Evesham brand, with former Evesham chairman Austin heading up the business. Last month, the PC assembler admitted crisis talks had led to between 30 and 40 redundancies, but stressed it was still in business and would continue with 80 staff.
However, only a skeleton staff remains on board and Austin is believed to have left to join a US retailer, but was unavailable for comment as CRN went to press. Companies House records show that a director resigned on the 15 February and a new director, John Aikman, was appointed on the same day. Aikman declined to comment.
One source close to the company said: “Staff have been told to build what they can from the remaining components and it sounds like that will be it. The brand is damaged and no suppliers will support it.”
Meanwhile, an investigation is under way into the conduct of Evesham directors when the firm entered administration last year.
Nitin Joshi, founder of advisory firm ChannelMoney, which is representing a number of Evesham’s creditors, said: “We have issues relating to the disposal of assets and the recovery of debts.”
Evesham sale raises concerns

Evesham warranties

I and many others still hope Evesham will somehow pull through, given the right backing. They were a great company.

But what is the latest silliness about Mr Mohsan's Total Support company charging Evesham customers for warranties already paid for in the purchase prices of their machines? If Mr Mohsan, owner of Geemore, has taken over Evesham, he should honour its warranties. If he won't, that's bad. It's doubly bad if he then charges people for fresh warranties to replace those he should already honour.

What faith can customers have in these new warranties, or the business ethics behind them?

I bought an Evesham laptop last March. It had a three year, supposedly on-site "Platinum" warranty. When the machine arrived after many delays and wouldn't even switch on, I had to fight long and hard to get Evesham to send out an engineer. I guess that even at that early stage in what has become a very sad liquidation saga, support staff were told to call back all machines for workshop repair to save money. "On-site" became meaningless.

I wouldn't touch one of these new Total Support warranties at any price. If Geemore will not cover Evesham warranties, I'd rather pay for repairs by a good local person than risk who knows what problems dealing by courier with a firm that appears dodgier by the minute.

Posted by Nigel | 25 Feb 2008

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