|
|
|
11 Apr 2008
Telecoms vendor COLT has doubled the size of its professional services team and is aiming to offer enhanced technical and sales support to its channel partners.
Dan Connolly, who has previously worked for Telstra Europe, MCI WorldCom and BT, arrives as senior manager. He is supported by an expanded technical team including Chris Brown and Kathy Pasch, who are responsible for voice, data and IP VPN solutions and Keith Horn, who looks after IP voice. COLT plan to recruit a data centre solutions technical consultant next month.
Mike Borkett is the team's bid manager and Derrick Vernal, in his role as front desk support team leader, leads a team of six administrators who will be partners' first point of contact at the vendor.
Further reading
Andy Horn, head of COLT's UK SME division, said, “We now have a wealth of technical know-how available to our partners. This is part of our commitment to our partners that they can expect more with COLT. Experience has shown that involving our Professional Services team early in a customer opportunity increases win probability and customer satisfaction for both COLT and its partners.”
Related articles
In this video find out about the fast-growing Chinese vendor's plans for market domination and how the channel is its route of choice
Find out what gifts Acer has in store for partners for 2012 in this exclusive roundup of its recent conference
CRN's premier networking event is back on 17 May at the Ricoh Arena
Date: Thu 17 May 2012
Channel fighters preparing to square up once more on 24 May
Date: Thu 24 May 2012
The proliferation of endpoint devices within the enterprise has highlighted the shortcomings of one of the traditional approaches to data security
This Forrester report compares the costs and benefits of legacy email and productivity software with Google Apps
Dave discovers that rozzers are seemingly living in the technology dark ages
Mark Needham, founder of distributor Widget, argues that John Browett leaves for Apple with Dixons in better shape than when he arrived
|
|
|
Do you agree?
Have your say