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13 Nov 2009
SMEs are becoming more mobility-savvy as they latch on to the benefits of remote working, according to research commissioned by vendor LogMeIn.
The remote access specialist tasked independent analyst firm Kelton Research to question 500 non-IT and IT managers in UK and US SMEs (defined as 10-250 employees).
According to the results, 63 per cent of non-IT managers say remote access services make their staff more productive, with 68 per cent of IT managers claiming they provide support for personal technology such as PCs and Smartphones.
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Andrew Burton, vice president of products at LogMeIn, said: “Our first SMB IT Pulse survey indicates that IT is not only a requirement for SMEs, it is a strategic enabler.
“Whether end users are remaining productive while outside the office through remote access technologies or IT departments are expanding their support for consumer devices, business managers and IT providers are working together to make their organisations more productive and competitive every day.”
The report also revealed that 64 per cent of SMEs report revenue growth taking priority over cost cutting.
LogMeIn claims the research proves that mobility is not just an issue for enterprises. According to its results, 63 per cent of managers and 71 per cent of IT managers agree that remote access services make their staff more productive.
In addition, 23 per cent of employees at the firms questioned work off-site at least once a week, and 12 per cent of them work virtually. A total of 51 per cent of the firms surveyed plan to increase their use of remote access services in the next six months.
More than six in ten managers (64 per cent) revealed their companies operate without self-sufficient internal IT departments, and 44 per cent of IT managers claimed they use outsourced services to improve their IT service delivery.
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