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22 Jul 2009
The Technology Channels Association (TCA) has expelled member Revival Computers after the London shop was found hacking customers' personal data and overcharging for routine repairs.
An investigation by Sky News uncovered engineers from the Hammersmith VAR copying a customer's personal photos and password information onto a memory stick. The shop also attempted to charge £130 for an unnecessary new motherboard.
Representatives from Revival have so far denied all knowledge of the misdemeanours. The TCA, (formed earlier this month through the merger of the PCA and MTA), has booted Revival out, only the fourth time a member has been axed.
Further reading
TCA chief executive Keith Warburton told Sky News: "When joining the association members agree to operate to a code of conduct that we monitor to the best of our abilities. Unfortunately all industries have their rogue elements and indeed criminals, ranging from Enron to sole traders."
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