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01 Aug 2008
Comments:1
Components distributor Arrow Microtronica has informed all its UK system builder partners that they will now have to buy through e-tailor Scan Computers, marking the final phase of its pan-European centralisation drive.
The distributor centralised more of its functions to continental Europe in October, announcing that its UK operation will be led out of the firm’s Frankfurt office.
Mark Warren, general sales manager at Microtronica, said: “It has taken Microtronica 10 or 11 months to get where it needed to be. Now it can look at moving forward and taking market share.”
Further reading
Warren claimed system builders will benefit from receiving orders from a UK-based firm, instead of having to pay for it to be shipped from abroad.
“Scan will service the system builders and keep costs down, as small orders
are sometimes not worth shipping into the UK.”
Ed Bateman, business unit manager at rival distributor Bell Micro, said:
“Microtronica does not sound very supportive of its UK system builders. Bell
also works with Scan, which will no doubt offer a good level of service. But it
does make you wonder about the distributor’s commitment,” he said.
Steve Bland, sales manager at rival KMS Components, claimed he had not found Microtronica competitive for the last year, with many of its customers going over to KMS.
“It is all down to price nowadays. Microtronica was probably struggling to service the UK’s small businesses from Frankfurt,” he said.
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Do you agree?
Not really how it is ...
They have not moved all SI accounts to Scan but have advised smaller accounts who spend less than 3K GBP Per month that they would propably get more support dealing with Scan who ship all goods from the UK. Microtronica are very commited to the UK channel are would be happy to deal with all these accounts direct but with fuel prices so high its expensive for these types of customers to pay the higher freight costs. I deal with them on a daily basis and find them to be one of the best (if not the best) trade only distributors in the UK. Watch this space. Better - faster - Stronger.
Posted by Purchasing Manager - Large Etail Store | 01 Aug 2008
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