The hardware maintenance and support supply chain is disconnected, in my view, from the real value of SLAs. Support and maintenance providers have been working to SLAs that have created an adversarial...
- Ex Vodafone boss will take reins from incumbent Michel Van der Bel on 1 November. - Separately, Microsoft also announces Gavriella Schuster as new global channel boss
Statcounter claims Windows 10 now has more than 25 per cent market share
Microsoft's global partner gathering kicks off in Toronto next weekend
More diversity in the IT industry could lead to smarter employees and more innovative companies, according to Dropbox's Judith Williams