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Customer satisfaction and stickiness are two issues that most readers will consider vitally important to their business. Also a lot of them will be familiar with the need to offer a strong managed service proposition to ensure recurring revenue, but some of them may not have made that transition yet, or are in the early stages.
Join our panel of experts - comprised of Rob Bamforth, principal analyst at Quocirca, Neal Keating, commercial director at Eurodata Systems, John Pepper, managing director of Managed 24/7, Matts Lif, operations manager at Barret AB and Philip LaForge, general manager of service providers at Nimsoft - to hear how to deliver managed service excellence and how to increase revenue and profitability, not only with existing customers but by winning new ones as well.
The seminar is hosted by CRN editor Sara Yirrell.
To listen to the web seminar, click here
01 Mar 2012
30 Jan 2012
27 Jan 2012
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