The wait is over for Corporate VAR Computacenter after BT chose it to fulfil its lucrative desktop services contract once again.
Under the terms of the contract, Computacenter will take responsibility for fulfilment, support and related services for BT's 112,000 global desktops. Under the previous contract Computacenter looked after just the UK side of the business.
Mike Norris, chief executive of Computacenter, said: “Computacenter and BT have an excellent working relationship dating back over thirteen years. We have built upon a strong foundation delivered by Computacenter into the BT UK base and are now extending the scope to encompass other UK groups and the global estate.
"This contract demonstrates our ability to deliver end-to-end contracted services to our customers, who are increasingly looking to Computacenter for an internationally managed approach. BT is a valued customer and we welcome the opportunities, both immediate and long-term, that the formalisation of this new contract will bring."
Meryl Bushell, chief procurement officer at BT said: "In reaching this decision we considered four key factors. These were the ability to support BT’s expanding global footprint and enhance the desktop support experience for our employees, while keeping costs competitive and ensuring that our partner has a good track record in managing the people implications associated with managing a change of this nature. Computacenter was rated very highly in all of these elements and we look forward to building upon our successful track record of working together.”
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