A hand holds a gold credit card over a keypad

Card fraud in 2008 tops £600m

Figures from Apacs find spiralling card-not-present fraud continues to drive UK losses

Written by Sam Trendall

Fraud losses on UK-issued cards spiked 14 per cent last year as rising card-not-present (CNP) fraud continues to bite online retailers.

Figures released today by UK payment association Apacs showed 2008's total losses stood at £609.9m, more than half of which was CNP fraud. Encompassing internet, phone and mail order fraud, CNP fraud was up 13 per cent on 2007 and losses reached £328.4m.

Counterfeit fraud using skimmed or cloned cards rose 18 per cent to £169.8m, while fraud involving card ID theft increased 39 per cent to £47.4m. Losses on lost or stolen cards fell four per cent to £54.1m, while fraud involving non-receipt of mail was flat at £10.2m.

Fraud committed in this country was up 16 per cent with losses totalling £379.7m, while fraud committed abroad on UK cards rose 11 per cent to £230.1m. Cheque fraud losses also rose a quarter last year to £41.9m, while those involving online banking fraud rocketed by 132 per cent to £52.5m.

Despite the overall rise, losses as a percentage of overall card revenue were 0.12 per cent, compared to 0.14 per cent four years ago. Apacs claimed the drop can be largely attributed to the positive impact of the introduction of chip and PIN technology.

Apacs also highlighted that CNP fraud is growing at a slower rate than the online retail market as a whole. Between 2001 and 2008 the annual worth of online transactions rose 524 per cent from £6.6bn to £41.2bn, while CNP fraud losses rose only 243 per cent in that time.

Neil Munroe, external affairs director at online credit checking specialist Equifax, counselled consumers to be constantly mindful of potential fraud. "Fraudsters are increasingly finding new ways to extract money or steal an identity, so every form of online activity should be considered very carefully," he said.

"And it is not just financial services – consumers need to be careful about what they put on social networking sites and ensure they use privacy policies fully. It is likely to take a number of hours to get matters resolved if an individual’s identity has been stolen online by fraudsters, which could mean difficulties in getting new credit during this time."

  • Have your say
  • Send to a friend
  • Share
  • Print

reader comments

related articles

Begloved criminal hand typing on keyboardResearch

E-crime arsenals must be fortified

Channel players must unite in the battle against online crime as fraudsters stay one step ahead of the game 20 Feb 2009

 

Fighting back against fraud

Fraud has raised its ugly head with a vengeance this week, with two separate but strikingly similar reports released by two influential market watchers. 19 Feb 2009

SMEs lack faith in police over fraud

FSB research shows more than a third of small firms deliberately don't report fraud or online crime 18 Feb 2009

Online fraud hits traders' top lines

More than half of UK residents still do not shop online as retailers target global markets 13 Feb 2009

KPMG claims retail sales are on the up

Strong food sales drive first like-for-like increase in retail market for seven months 11 Feb 2009

Fraud skyrockets in 2008

KPMG Fraud Barometer claims there could be worse to come as full effect of the credit crunch hits 03 Feb 2009

Retailers embrace e-commerce channel

Proportion of SME retailers operating e-commerce web sites has increased from 11 to 35 per cent since 2006, survey reveals 27 Jan 2009

Apacs releases fraud figures for 2008

Huge increase in online banking losses and all card fraud up except for lost or stolen cards 20 Mar 2009

CNP fraud on the wane

Losses from phone, internet and mail order shopping fraud fell sharply in 2009 10 Mar 2010

Online fraud up, but rate of growth slows

New Apacs figures show card not present fraud totalled £328m in 2008 19 Mar 2009

latest news

IBM SVP casualties offered helping hand

Maywood Solutions offers to assist partners left unable to fulfil software orders following IBM’s move to controlled distribution 16 Mar 2010

Business process automation firms join forces

Sunderland-based automation provider merges with North Shields scanning and archiving firm 16 Mar 2010

Xploite adds Unisys to Storage Fusion partner tally

Buy-and-build outfit claims another big scalp for its storage analytics software less than a week after agreeing to be acquired by Avisen 16 Mar 2010

analysis and reports

Wireless LAN systems for the healthcare industry

The goal of a paperless hospital driven by wireless access that improves patient healthcare, expedites administration and streamlines operations.

A technology solution to align sales and marketing

Presenting best practices around people, processes and technology, this paper will help you produce more valuable customer relationships.

poll

iPadding out a deal?

iPadding out a deal?

Do you think the iPad will take the market by storm?

View poll results

David Critchley

PROMOTIONAL VIDEO - Accelerate your business with Cisco

Watch this Cisco promotional video to hear how the vendor can boost your business

money

CRN Web Seminar: Convincing Customers to Spend their way out of Recession

Join CRN editor Sara Yirrell and a panel comprised of Tim Black from sponsor Intel, Sam Routledge from VAR Softcat and Antony Young from analyst Demuto to find out how to get customers spending in 2010

events

Reseller Business Academy

Reseller Business Academy: Sales Fundamentals for Resellers

This workshop is designed for anyone who is new to sales or who is already in sales but has had...

Expo 2008 entrance

Channel Expo 2010

The only UK exhibition dedicated to the channel is coming to London, Olympia on 12 and 13 May 2010

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Primary Navigation