ServicesSurvey conducted by Vodafone reveals that an increasing amount of firms expect a response within half an hour 02 Jul 2008
Resellers given access to telephone preference service and bulk migration tool 26 Jun 2008
Resellers need to evolve the way they handle their customers to survive the increasingly competitive sector, writes Microsoft's John Curran 20 Jun 2008
Despite coming up against obstacles such as the Champions League Final and other channel-focused events taking place in London, Channel Expo 2008 survived the challenge, writes Sara Yirrell 29 May 2008
Services giant wins a five-year contract to implement two business intelligence systems 28 May 2008
It is time to give CRM another chance and secure real ROI, writes John Haigh 09 May 2008
Eric Wright, managing director of Richmond Systems, explains how channel players can profit alongside vendors from higher standards of support desk best practice 26 Oct 2007
Deploying IPTV services requires a seamless process, writes Mark Denton, director of product management at Valista 19 Oct 2007
The flexibility of third-party service providers means firms can choose the skills they need when they need them 15 Oct 2007

ALL the bouts from CRN's first ever white collar boxing event at The Brewery in Chiswell Street, are now online in their full glory for CRN readers to watch.

In this exclusive video, commissioned by Cisco, resellers can discover how to reap the benefits of Unified Communications in the SMB space.

CRN's annual golfing day will this year be held on 16 September at a championship course in East Sussex

An exclusive channel conference from CRN, to be held over one action-packed day in September 2008