Latest Services and Outsourcing articles

The art and the arena

Visitors registering for Partner Connect 2012 at Ricoh Arena

Some Partner Connect attendees and exhibitors this year were more creative in their approach than others. Fleur Doidge reviews the show

25 May 2012

Reversing the trend

Film strip showing images of PC repair

Fleur Doidge investigates a boom in serving end customers better through reverse logistics

16 Apr 2012

Spar for the course

Signagelive digital signage in a Spar UK outlet

Cloud-based digital signage-as-a-service that has been developed in the UK is already delivering for one of the world’s giant convenience store chains, finds Fleur Doidge

30 Mar 2012

Willing the clouds to open

SaaS hype has suggested that recurring revenue should be raining down on the channel, but few VARs have done more than dip a toe in with a view to the profits. Fleur Doidge investigates

26 Mar 2012

What’s on the VAR horizon in 2012

As 2011 disappears in the rear-view mirror, the channel can expect another year of change in the drive for mobility and efficiency

17 Jan 2012

For whom the bell tolls

Conditions will remain tough next year, but there will be many opportunities too. Fleur Doidge reports on IDC’s global 2012 predictions summary

23 Dec 2011

Space for expansion

Beyond the sky is no limit for UK-based technology provider and consultancy Hamilton Hall, which is playing a key role for the European Space Agency. Fleur Doidge reports

05 Dec 2011

An industrial revolution

IT services are tipped for increasing commoditisation and industrialisation in the years ahead

10 Oct 2011

Circle of reality

Has the market become disillusioned and cloud moved past its peak?

05 Sep 2011

Safe among the clouds

Benefits that private cloud technology can bring are being recognised and applied by the NHS, reports Fleur Doidge

05 Aug 2011

Getting engaged with BT

Doug Woodburn talks to BT Engage IT managing director Martin Balaam about the firm's ambitious plans for expansion

28 Jun 2011

A passage to India

Big-ticket outsourcing contracts are heading overseas. Sam Trendall charts the route

13 Jun 2011

Taking aim with Arrow ECS

Sara Yirrell catches up with another chief from the 'big four' distributors, Arrow ECS managing director Steve Pearce

15 Apr 2011

Developing relationships

ISV partnerships may prove a crucial part of the puzzle when it comes to entering the cloud market, finds Fleur Doidge

04 Apr 2011

Left to their own devices

Consumerisation of workplace tech has meant more IT security headaches. Fleur Doidge reports

23 Dec 2010

As long as IT is green

Green may be the new black for channel accounts if eco-IT can also save costs, says Fleur Doidge

19 Nov 2010

Get your support act together

Stringent service level agreements (SLAs) are spurring growth of the support services sector. Gareth Kershaw reports

11 Oct 2007

Captured by the web hosting market

When it comes to hosted services, resellers can take advantage of their strong SME relationships. Martin Lynch explains why choosing the right mix of add-ons can mean the difference between success and failure, in part three of our five-part series

03 Apr 2006

How to get the most from being a host

Web hosting has traditionally been thought of as a low-profit sale. But this limited point of view does not recognise the wealth of potentially lucrative services and add-ons hosting can offer. Nick Booth explains how to reap these benefits to the full

20 Mar 2006

Close up on audiovisual

A round up of all the latest and most important news to effect this dynamic sector

22 Feb 2006

Learning to fly with the legal eagles

Selling to solicitors and law firms provides some good opportunities for resellers, but it requires patience and an in-depth understanding of their structure and ways of working, reports Ken Young

07 Jul 2005

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CRN Cloud Forum 2012

Cloud Computing Security

Join us at our cloud event on Thursday 14 June at Le Meridien, Piccadilly

Date: Thu 14 Jun 2012

CRN Sales and Marketing Awards

CRN Sales and Marketing Awards 2012 logo

Brand new event launched to celebrate individual and team performance within the channel

Date: Thu 21 Jun 2012

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BYOD: balancing IT risk and productivity

Organisations must strike a balance between worker productivity and the security of social media/mobile devices

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Smart working in the 21st century

Overcoming technological limitations and traditional office cultures to free employees to do more with less from wherever they want to


The Editors dairy blog

The editor's diary

Lessons learned

I've discovered that iPads are great for consuming, not so good for creating

Dave the dealer blog

Dave the dealer

Life's a beach

With a triumvirate of VARs getting into sporting sponsorship, Dave runs the rule over the brand-building opportunities

View from the channel

Views from the Channel

Why Apple wants bigger bite of channel

Latest distribution sell-through figures indicate a softening in Apple's stance towards the channel, says CRN deputy editor Doug Woodburn