Latest Services and Outsourcing articles

Open all hours at customer convenience

Ben Davies is managing director of Comms-care

The 24-hour society is overloading IT infrastructure, but resellers can turn a headache into a range of opportunities, claims Ben Davies

25 May 2012

Customer cloud security worries do vary

Claranet's Michel Robert

Blanket talk of security issues does little to allay customer fears about the cloud, says Michel Robert

10 May 2012

What's really in the cloud for VARs?

Entando's Sam Wijeyakumar

Sam Wijeyakumar lays down a route through the clouds to increased reseller profits

02 May 2012

Innovating an intelligent infrastructure

Giridhar Lakkavalli looks at IaaS and how it needs to develop

01 May 2012

No longer simply academic

Academies and free schools are transforming the role of the education partner, argues Dmitry Shesterin

23 Apr 2012

Agile security in the clouds

Innovative services that boost cloud security are needed, argues Sarah McNicol

18 Apr 2012

Don’t get trapped in solid state

Solid state disks can be a real headache when it comes to data recovery, warns Robert Winter

13 Apr 2012

The letter of the law

Bob Dalton hints there may be no escape from the alphabet soup of IT acronymisation

11 Apr 2012

Cloud computing to boost customer-centric services

Changes afoot in aid of the customer and facilitated by cloud mean serious change is needed among suppliers, says Laura Colvine

02 Apr 2012

Change your mind(set)

The cloud is bringing new opportunities to the channel, insists Richard Archer

26 Mar 2012

Seeing through the cloud cover

Roger Holder exposes flaws in the way IT managers and cloud providers work together

15 Mar 2012

The state of virtualisation

Giridhar Lakavilli looks at the next crop of virtualisation customers

14 Mar 2012

Opportunity knocks in change auditing

Vendors and partners must work together better on the latest tech challenges, says Aidan Simister

29 Feb 2012

SaaS customisation is not dead

Rajesh Ranjan looks at where to draw the line between configuration and customisation in SaaS

17 Jan 2012

Smoother path to profits

Vendors need to help resellers smooth out their cashflow, argues Florian Malecki

04 Jan 2012

Protect cloud with cloud

Neil Hollister says more resellers should consider cloud-based authentication

08 Dec 2011

Stand up and be accountable

Phil Hambly says too many cloud services providers are falling short when it comes to clarifying the lines of responsibility

30 Nov 2011

Fight integration decline with custom SaaS

SIs likely to struggle in the current climate should consider an OEM path, says Davy Nys

23 Nov 2011

What you see is what you get

Bandwidth is another entity that could - and should - be delivered as a service, suggests Steve Palmer

21 Nov 2011

Independent MPS as the market consolidates

A window of opportunity currently exists for independent managed print provision but it may soon close, warns Louella Fernandes

15 Nov 2011

One provider to rule them all

Multiple providers of different services can confuse issues surrounding the network, suggests Michel Robert - so ensure you are kept in the loop

11 Nov 2011

IT decision making goes sky high

Andrew Peddie extols the benefits of cloud for buyers of IT

08 Nov 2011

Lessons from the latest cloud outages

Rob Lovell entreats VARs to consider cloud service provider support and service guarantees

01 Nov 2011

SaaS multi-tenant options

Rajesh Ranjan looks at the different multi-tenancy arrangements that can be set up with SaaS offerings

26 Oct 2011

Maintaining your position

Third-party maintenance contracts must be assessed with care, argues Andrew Beaumont

25 Oct 2011

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CRN Cloud Forum 2012

Cloud Computing Security

Join us at our cloud event on Thursday 14 June at Le Meridien, Piccadilly

Date: Thu 14 Jun 2012

CRN Sales and Marketing Awards

CRN Sales and Marketing Awards 2012 logo

Brand new event launched to celebrate individual and team performance within the channel

Date: Thu 21 Jun 2012

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Overcoming technological limitations and traditional office cultures to free employees to do more with less from wherever they want to


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Why Apple wants bigger bite of channel

Latest distribution sell-through figures indicate a softening in Apple's stance towards the channel, says CRN deputy editor Doug Woodburn