Latest Voice and Data articles

Managing personal devices in the workplace

Viewsonic's James Coulson

Dual-purpose devices pose an answer to consumerisation in work communications, claims James Coulson

09 Mar 2011

VoIP is calling already

John Carter is managing director at DMSL

It is time for resellers to take the VoIP message to the SMB market, argues John Carter

08 Dec 2010

SMS a straightforward mobility answer

Michael Kowalzik is chief executive officer at Tyntec

Michael Kowalzik notes that the simplest answer, in tech deployments as well as in other areas, may often prove best

03 Nov 2010

Government budget review cuts like a knife

Kate Craig-Wood gives her view on the government cuts and what they mean for the IT industry

26 Oct 2010

Premium pricing for business mobility

Brian Condron believes mobile networks in the enterprise are under strain, so business users need guaranteed service levels

14 Oct 2010

Quality versus low-cost IP connectivity

IP-based offerings have not seen the uptick expected, with many sticking to ISDN due to quality concerns, says Max Stoner

29 Sep 2010

Communications and social media offer post-recession hope

Jeremy Butt believes the recent recession created channel opportunities to transform customer businesses using tools such as Web 2.0

07 Sep 2010

Misleading internet ads affect resellers too

It is time for ISPs to stop misleading their customers about broadband speeds and making VARs carry the can, says Keith Warburton

01 Sep 2010

Customers need training too

Do not neglect the potential return offered by customer training programmes, says Leon Mangan

24 Aug 2010

VoIP services on the rise

Hosted VoIP is now a reliable alternative, according to Andy Wilson

19 Aug 2010

Toward a borderless world

Technologies such as cloud and telepresence in the 21st century could help business escape the tyranny of distance, claims Adrian Thirkill

03 Aug 2010

On the edge of a mobile explosion

Kees van Veenendaal thinks the latest iPhone launch will accelerate the move to mobile applications

15 Jun 2010

Running a business on open source

Kate Craig-Wood dispels some of the myths about moving to open source

10 Jun 2010

Superfast broadband may escape many

Issues of contention and rate adaption will remain for many despite broadband improvements, says Neil Watson

01 Jun 2010

A vehicle for mobile data success

Resellers should beware when it comes to new telematics partnerships

27 May 2010

Getting more mobile as market matures

Mobile technologies may change the fundamental structure of business

26 May 2010

Turning up the volume on phone security

Despite huge amounts of business being done over the phone, phone calls are not secure, says Bjoern Rupp

20 Apr 2010

Spring in your step in telecommunications

Warmer weather for business means telecommunications providers can move ahead

09 Apr 2010

Integration on the next-gen network

VARs and integrators should be the first to benefit from newer networking opportunities, says Andy Hollingworth

01 Apr 2010

Vendor finance matters more than ever

In ongoing tough times, it would pay many resellers to look again at vendor credit programmes, says Tim Shockley

17 Mar 2010

Upwardly mobile

Small business customers could venture further into the world of mobile technology, says Raam Thakrar

04 Mar 2010

Three drivers for communications providers

Safety, cost and communications competition are top 2010 trends, says Steve Hilton

24 Feb 2010

Communications in a post-recession world

Online communications can build cost-effective bridges between colleagues, partners and customers, says James Campanini

05 Feb 2010

Keep the lines of communication open

NGN offers real business benefits and even some dealer opportunities, says Andy Hollingworth

21 Jan 2010

Price of one-way vendor partnerships

Dave Breith muses on how vendors might help resellers achieve their potential

19 Jan 2010

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Cloud Computing Security

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BYOD: balancing IT risk and productivity

Organisations must strike a balance between worker productivity and the security of social media/mobile devices

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Smart working in the 21st century

Overcoming technological limitations and traditional office cultures to free employees to do more with less from wherever they want to


The Editors dairy blog

The editor's diary

Lessons learned

I've discovered that iPads are great for consuming, not so good for creating

Dave the dealer blog

Dave the dealer

Life's a beach

With a triumvirate of VARs getting into sporting sponsorship, Dave runs the rule over the brand-building opportunities

View from the channel

Views from the Channel

Why Apple wants bigger bite of channel

Latest distribution sell-through figures indicate a softening in Apple's stance towards the channel, says CRN deputy editor Doug Woodburn