Cisco identifies mobile working psyche

Pick the right employees, say occupational psychologists

Written by Ian Williams

Many businesses are in danger of bungling mobile working initiatives through poor management, a failure to communicate adequately and the recruitment of " inappropriate personalities", according to new research commissioned by Cisco

Mobile workers will account for a quarter of the world's working population by 2009, analyst group IDC has predicted, and the challenges are becoming increasingly important. 

The Cisco study was carried out by occupational psychology specialists at Pearn Kandola, and claims to reveal the dominant personality characteristics of effective mobile workers and the cultural influences on mobile working. 

"As the mobile working phenomenon continues to grow, organisations must ensure that they have suitable leadership in place to manage teams of mobile workers," said Stuart Duff, author of the report.

"Managers must not fall into the trap of treating mobile workers in the same way as office-based employees.

"Organisations must also ensure that the right tools and resources are made available to mobile workers, giving them the same connectivity as office-based workers."

The study identified the best mobile workers as self-motivated, resilient, extrovert and independent, which it breaks down into the following personality profiles:

  • Stimulation Seeker: extroverted, motivated by contact with people
  • Tough Survivors: emotionally stable, low levels of neuroticism, resilient under pressure
  • Curious Explorers: creative, open to new ideas, enjoys variety of experience
  • Independent Decision Makers: maintains independent mindset, appreciates being trusted to work without supervision
  • Disciplined Achievers: conscientious and self-motivated

Trust and communication are vital to ensuring that mobile teams remain motivated and productive, according to the study.

See also:

reader comments

related articles

Cisco

Cisco reinvents the corporate incubator

Emerging technology group claims to innovate the innovation process 26 Jul 2007

 

Cisco to step up telepresence push

Advanced video conferencing systems shows billion dollar potential, says Chambers 25 Jul 2007

Cisco wants peace with Microsoft

But turf wars loom as technology giants expand 26 Jul 2007

Small firms lagging behind in IT race

IT can help drive business growth, but SMEs are missing out 04 Jul 2007

UK failing to address mobile working security

Hundreds of thousands of staff working outside the office firewall 20 Jul 2007

Computer games make players less violent

World of Warcraft reduces stress, says university study 04 Apr 2008

latest news

Exclusive: Bell Micro EMEA confims job cuts

Distributor looking to make cost savings of 10 per cent across the business 21 Nov 2008

Avnet looks forward to 2009

Chief executive Roy Vallee reveals why the distributor is confident of riding out the storm 21 Nov 2008

PC growth forecasts slashed by two-thirds

Market watcher downgrades 2009 PC growth expectations from 11.9 to 4.3 per cent 21 Nov 2008

poll

Securing the future

Securing the future

Does the security channel need a governing body?

Previous poll results

Vendor Q&A Session: Rick Wallis, NEC Computers

Vendor Q&A Session: Rick Wallis, NEC Computers

During this Q&A session Rick Wallis, UK Sales Director at NEC Computers, talks about the firm’s reasons for committing to a 100 per cent channel strategy

In the Studio with CRN: Oracle

CRN TV catches up with Alan Hartwell, vice president of technology solutions and channels at Oracle

events

Channel Expo 2009 logo

Channel Expo 2009

The UK's top reseller exhibition will return to the NEC on 20 May 2009

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

White papers

Search white papers

Top categories

Primary Navigation