Microsoft explains new crop of automatic downloads

Company admits to OneCare and SUS installation problems

Written by Shaun Nichols in California

Microsoft is attempting to clear the air with users after a fresh rash of reports of unauthorised downloads.

The company issued two postings regarding incidents of applications installing updates without notifying users.

Most Windows PCs are set by default to check for and install any Microsoft updates automatically. For stability reasons, some users choose to disable this option and manually install updates after extensive testing.

Members of Microsoft's OneCare development team issued a statement regarding reports of the security application altering Windows Automatic Updates settings.

The Windows Secrets newsletter had reported that OneCare forces Vista to install all updates automatically, and warns the user of a security risk if the update setting is changed back.

Microsoft confirmed the report, but said that it was done only to protect users from attack.

"OneCare is built for people who do not want to worry about protecting and maintaining their PC," said the team. "This behaviour is by design and is not unique to the latest version of OneCare."

The team said that it would listen to feedback, but did not give any indication that the practice of changing automatic updates settings would be abandoned any time soon.

In what the company told vnunet.com was an unrel ated case, Microsoft also acknowledged reports of Windows Desktop Search performing updates on networked machines without administrator approval.

Bobbie Harder, programme manager for Windows Server Update Services (WSUS), said in a blog posting that the issue arose from an optional update first posted in February 2007.

The update had originally been intended only for machines that had Desktop Search already installed. Last week, an updated version of Desktop Search was released as well.

However, the update had been packaged for download as a revision of the February release.

Harder said that WSUS has a feature that will automatically download revised versions of any update.

Because of this, the desktop search update was automatically downloaded and installed by WSUS on Windows Server 2003 and XP systems.

As a result, machines which had not been previously authorised to use Desktop Search received the update anyway.

Harder apologised to users and said that WSUS would not be distributing the Desktop Search update until the issue could be resolved.

See also:

reader comments

related articles

 

Updated: Microsoft positive on Open XML future

But experts argue review process for proposed OOXML specification changes was rushed 03 Mar 2008

Analysis: The power of user feedback in web site design

Recent Hotmail and Facebook updates generated very different reponses 21 Nov 2008

Analysis: The power of user feedback in web site design

Recent Hotmail and Facebook updates generated very different reponses 19 Nov 2008

latest news

Novell to shuffle EMEA executive pack

Linux vendor shifts partner programme responsibilities to marketing organisation 09 Jan 2009

Ballmer highlights aims for New Year

Ballmer announces Windows 7 beta and future alliances designed to improve information sharing 08 Jan 2009

Active Storage completes UK Jigsaw

Jigsaw unveiled as Raid vendor's first non-US Platinum partner as it launches in Europe 08 Jan 2009

poll

Challenging times ahead?

Challenging times ahead?

Do you think there will be a lot of channel job cuts in 2009?

Previous poll results

Paul Anderson, Trend Micro

Vendor Q&A: Paul Anderson, Trend Micro

During this Q&A session Paul Anderson, UK country manager of Trend Micro talks about the changing threat landscape and how Trend is working with resellers in 2009

Sara Yirrell and Rick Wallis

Vendor Q&A: Rick Wallis, NEC Computers

In this exclusive vendor Q&A, Rick Wallis, UK sales director at NEC Computers talks to CRN editor Sara Yirrell about his firm’s plans for the channel.

events

Channel Expo 2009 logo

Channel Expo 2009

The UK's top reseller exhibition will return to the NEC on 20 May 2009

CRN Fight Night 2009

The channel's only white-collar boxing event is back

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Advertisement

White papers

Search white papers

Top categories

Primary Navigation