Voice and Data
Connect and PC-1 merge to create £26m contact centre powerhouse
Deal comes after industry veteran Alex Tupman took charge of Connect Managed Services in 2014 management buyout
'We've restructured and have come out the other side'
Capita's new company structure, which came into force on 1 January, has positioned it to snatch share from competitors, according to one of the heads of its newly created Networking Solutions arm, Adam Jarvis.
TeleWare looks to address UK mobile signal woes
MSP launches multi-network SIM solution for businesses
Nimans targets 15 per cent growth in networking division
Distributor moved into the IT space earlier this year
Ofcom orders Openreach to be separate company within BT
Media regulator said split will allow more investment in fibre networks
Mitel gazumped over Polycom
Videoconferencing vendor snubs $1.96bn deal with Mitel by accepting $2bn offer from Siris Capital
First $1bn quarter evades ScanSource
Recent acquisition of Imago pushes distributor's sales to record levels
Chess grows sales through M&A mastery
Telecoms VAR records annual sales of £74m
US claims lion's share of UCaaS market
More than two thirds of unified-communications-as-a-service sales were generated in the US in Q3, according to Synergy Research
CityFibre squares up to BT after KCOM asset purchase
Fibre operator says it can be 'credible alternative' to BT Openreach after agreeing to buy KCOM's national network infrastructure for £90m
SCC makes good on voice acquisition pledge
SCC will form strategic partnership with SIPCOM after parent Rigby Group acquires minority stake in hosted voice outfit
Get flexible on SLAs
Maindec Group's Dave Brierley argues the growing industry obsession of measuring service delivery against SLA compliance doesn't always guarantee a great service
SCC boss: We will buy our way into voice market
James Rigby ready to make voice acquisition after full-year results show fall in sales but rise in profits
Hunt on for UK's top call centre agent
Jabra claims 'SuperAgents' contest will provide resellers with opportunity to re-engage with contact centre prospects
Chess: We're the channel's acquisition grandmaster
Reseller claims treble swoop sends clear message to owner-managers looking to sell up
Maintel grows by more than a third
Comms VAR that bought Datapoint and Proximity considering further acquisition opportunities
Azzurri CEO 'surprised' by pace of shift to cloud
Chris Jagusz tells CRN that sudden shift among customer base from on-premise to cloud-based UC was one reason behind annual sales fall
Hosted voice: a year in the channel
Graham Harris discusses change in the hosted telephony market over the past 12 months
Maintel pushes out Avaya cloud to boost services further
MSP chosen for Avaya carrier-grade early adopter programme
Perfect ten for BT and Avaya's utility cloud service
4Net is tenth reseller to come on board for Avaya Cloud Solution, despite it not even having been launched yet
Southampton science park approves Colva IT as supplier
Home site adds Colva to list of approved services providers
Real cloud should be free range
Rami Houbby says too many providers are overegging the pudding when it comes to cloud claims
Give me your answer, do
Daisy's Jason Spring picks some choice responses for this always lighthearted CRN feature
SDN firm Tallac secures first UK public sector win
Tallac Networks wins three-year contract with Milton Keynes Council
