It is a hard feat to achieve keeping customers happy, but as Simon Meredith found out, it is worth the effort.
Keeping customers happy is one of the most demanding challenges faced by the small reseller. But when it comes to satisfying SME and home users, particularly in terms of price, expectation, and sup...
To continue reading this article...
Join CRN
- Enjoy full access to channelweb.co.uk - the UK’s top news source for the IT channel
- Gain the latest insights through market analysis and interviews with channel leaders
- Stay on top of key trends with the Insider weekly newsletter curated by CRN’s editor
- Be the first to hear about our industry leading events and awards programmes
Already a CRN member?