Convergence can often lead to confusion, especially for customers in the small business sector who are unsure what the term entails. Nick Booth examines how resellers can successfully target the SME sector in the first of our five-part series
Convergence is a word that has been cheapened by over-use. In the communications industry, it was always taken to mean the union of voice and data over the same network. But ask an IT reseller what...
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