Information is the lifeblood of estate agents – it’s what their business runs on. Whether it’s property details, buyer/seller contact information and requirements, billing data or legal correspondence, it is something that no company can afford to lose.
Data loss comes in all shapes and sizes. It could come as a result of accidental deletion, corruptions, viruses, hardware failure or site disasters. Whatever the cause, it can severely damage the reputation of a company and put the business out of action for days or even weeks. In some cases, it can even lead to bankruptcy.
While many estate agents recognise the need to back up their data on their server to safeguard their business, few are doing so effectively or have thought about the restore process, and as a result are putting their business at risk.
Using in-house devices for backup is seen as a popular solution to protect vital company data, but there are many problems associated with this kind of approach.
A detached approach could leave you uncovered
It’s often the job of one person within the agency to set the server backup running at the end of each day and transfer the saved data off-site for safe storage. However, what happens if they forget, are off sick or simply don’t have time? When it comes to a data loss disaster, firms could well find that a backup hasn’t been done for weeks or that the latest information isn’t available.
Restoration can be a long process
In the event of a data loss, it can be an intensely time consuming process to recover lost data particularly if there are no internal IT resources. Firstly, the data has to be retrieved from somewhere off-site and then there is the whole process of uploading the data to the servers, which can take hours or even days in some cases. This does not leave much time for selling houses.
Structural problems can lead to disaster
Like any equipment, backup systems can become damaged – they may be broken or simply too old to do the job. In addition, data can also be corrupted over time.
Detached offices can be a nightmare
With many estate agents having multiple offices in a chain, protecting data held across geographically separated branches and servers brings with it major security and management issues. All it needs is for one office not to have updated its data and the whole business could be affected.
So, that’s the problem, but what’s the solution?
Many estate agencies are now moving towards fully automated online backup solutions to take away the risks associated with tape-based backup and ensure better data protection in the event of a disaster.
Backup with all mod cons
Such systems are designed to ensure the continuous backup of crucial company information held on servers and run automatically in the background, taking away the reliance on one person to do the backup routine.
Data in a desired location
Not only that, but the data is automatically stored offsite on secure servers within high-class data centres. It can be accessed via the web ensuring data is available anytime and anywhere. As a result, backup data can be recovered online or restored onto physical hardware and shipped to site should it need to be restored in the event of a loss.
As safe as houses
Companies offering such services invest in top of the range equipment, which is monitored and checked on a regular basis ensuring the reliability of their service and therefore the availability of data.
Estate management made easy
And finally, for estate agents with multiple offices, all outlets can feed into the same service providing a comprehensive approach right across the business.
Data loss within an estate agency can be at the very least a major irritant and at worst a catastrophe, but it doesn’t have to be this way. The technology is out there providing automated and continuous backup and recovery systems to estate agents of all shapes and sizes and at relatively low cost.
Automation firms UiPath and Automation Anywhere close out their funding rounds with $265m and $300m respectively
View photos of last night's awards ceremony in London
View photos of all the winners from the 2018 Channel Awards
After a glittering awards evening in Battersea celebrating 25 years of the Awards, we are pleased to share the list of winners and judges' commended winners