I have to share an experience I had recently with my mobile phone service provider - named after a particular colour - think Dale Winton.
My SIM card for some reason gave up the ghost - taking every single number of every single person I know with it. But when I phoned 'customer services' I was told there was nothing they could do and I should go to one of their retail outlets and pay for the numbers to be retrieved somehow. That is on top of the hassle of not being able to use my phone and having to register the new SIM and send back the old one.
When asked why the SIM had given up the ghost all of a sudden I was then told it was because I didn't look after my phone properly and probably pressed too many buttons at once, which caused it to lock.
So, next time you use your phone, don't press the buttons at once like a maniac, you are only supposed to use one at a time.
I knew I had been going wrong somewhere.
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