Just call on me when you need a hand
The channel could learn from Bill Withers when it comes to customer retention, argues Jay Reilly of Soundbite Communications
Regardless of your product offering, industry, or target decision maker, customers matter. As a company, not only do you want to create positive customer experiences, you want to be considered a partner...
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Former Ford IT director revs up plans for £50m MSP
Streamwire buys £17m-revenue reseller EACS
New Kerio parent GFI appoints Infinigate for two-tier model in UK
Kerio had previously seen the lion's share of its business go direct to resellers, with Exertis picking up the leftovers
Sophos to have Invincea integrated this year as CEO hints at future acquisitions
Sophos acquired Invincea earlier this year and CEO Kris Hagerman expects further acquisitions over the next five years
Identity of Westcon-Comstor suitor remains under wraps
But parent Datatec says in full-year results statement that proposed transaction is now 'subject to contract and exclusivity provisions'
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