Based in Wetherby, West Yorkshire, the managed service offering for Panasonic at Dealer Workshop focuses on the support and service packages available through the distributor.
Kelly Maynard, Panasonic brand manager at Rocom, said: “We are delighted with the high attendance at the workshop and really encouraged by the positive feedback and enthusiasm we have seen from our dealers.
“The services that Rocom offers to Panasonic resellers provide a fantastic supporting infrastructure to help IP technology become more ‘understandable’ and the benefits easier for dealers to sell. We very much look forward to holding similar events in the future.”
The workshop enabled Rocom to demonstrate what it can offer resellers in terms of bundled solutions of remotely programmed routers, broadband links, voice quality and a support desk.
A key point of interest was the distributor’s Virtual Access Router combined with options from Rocom’s Network Services division. The Virtual Access Router was recently certified by Panasonic as fully compatible with its voice over IP (VoIP) systems.
Stephen Gerrard, marketing manager at Panasonic UK, said: “It is great to see Rocom supporting dealers who are trying to move into new technology with their managed VoIP service offering.
“We have tested the virtual access router with our telephone systems and are confident that resellers can use it to ease their path into IP telephony. The managed service provided by Rocom is a great way of building confidence.”
Rocom previously announced a series of free workshops for resellers focused on vertical markets.
Announced in October the distributor teamed with vendor partners Avaya and New Media Software to provide seminars on end user needs in different verticals – the first two workshops covered education and the legal sector.
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