Office products distributor Spicers has outlined a three-year plan aimed at improving prices and value for its dealer partners.
George Adams, chief executive at Spicers, said it would expand its portfolio of products supporting facilities management, catering and health and safety. It also vowed to improve its service to resellers via its central, dealer and regional distribution centres.
The wholesaler supplies 18,000 office product lines, including IT offerings such as software and business machines.
“Over the next three years, Spicers will move at pace to strengthen its position,” Adams said.
“We will do this through consistently delivering what our customers want, investing in a step-by-step programme that further improves our capabilities.”
Spicers will launch its Click-n-Print Knowledge on Demand portal in the first quarter of 2010. Adams said it wanted to be the industry's widest source of marketing material for dealers.
It is also investing in handling equipment and warehouse control systems for its central and dealer distribution centres, and rolling out voice picking at regional distribution centres.
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