Touchbase UC has claimed its private equity-backed management buyout (MBO) will accelerate its plans to become Cisco’s largest unified communications (UC) partner in the UK.
Backed by Herald Ventures, local management including managing director Mike
Danson bought the UK outfit from parent Touchbase Group earlier this month.
Touchbase UC turned over almost £10m in the 12 months to the end of March.
Talking to CRN, Danson argued the MBO would give local management the impetus to grow the company by “five or ten times”.
Touchbase UC will continue to work alongside the wider group, but local management had wanted more say on how the firm was run. “We are in alignment with the Touchbase brand and global strategy, but the MBO delivers more incentive for us to grow the business on a local level,” said Danson.
Shortly after selling its Avaya business to Datapoint in 2007, Touchbase became the first Cisco UK partner to achieve its UC Master accreditation. Danson said Herald’s backing would eventually allow Touchbase UC to outgun the likes of BT and Cable & Wireless in the UC space.
“Our clear objective is to become the number one provider of Cisco UC, collaboration and contact centre solutions into the mid-sized enterprise market,” said Danson. “The new ownership structure will allow us to get there even more quickly.”
Herald, which has several other tech investments, would be a “fantastic asset to help us grow and develop”, he added.
“In the UK alone, the collaboration market is worth $2bn a year, so there is a lot of room for us to grow.”
Rohan Abey, sales director at reseller Block Solutions, said that most Cisco partners are investing in the datacentre rather than UC. “Touchbase is highly skilled in UC, but that might not be the biggest prize out there,” he said.
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