Imminent year 2000 problems with Microsoft Dos and Windows software go deeper than was initially thought, it was revealed last week, as Microsoft admitted that no specific team exists in the UK to handle any of the problems.
One source at the security group of the Bank of England - a user who has been affected by the problem - claimed he had received a document from Microsoft Connection which differed from the one that Microsoft UK was sending out.
'The document only talks about one copy of Access being involved.
So I phoned Microsoft Connection, but it was just not easy to find out the truth,' he said.
David Fisher, systems development officer at manufacturing company Ondura, said: 'I have told my financial director "you have got two years to move to Windows". I played around with year 2000 on my PC and when I set up the year 2000 using Windows for Workgroups 3.11, the clock did not work.
'In File Manager, using Lotus 1-2-3, that file is then saved as 31 October 0.' Ondura has also experienced problems with cc:Mail 5.1.
Anne Mitchard, marketing manager of desktop systems at Microsoft UK, said she was unable to clarify the problems. 'I'm not as close to the problem as I could be because it is being handled in the US,' she said.
Lotus Development could not be contacted at press time.
But problems with Dos-based software do not seem confined to just Microsoft and Lotus.
IBM has admitted that some of its own software still has problems, while two weeks ago Sage Software called on Microsoft to support its software.
Forty per cent of Sage's installed base still runs on Dos-based systems, but Microsoft has so far not responded to Sage's request for assistance.
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