• Home
  • Reseller
  • Distributor
  • Vendor
  • Finance and M&A
  • People moves
  • Cloud
  • Technology and trends
  • Diversity
  • Events
  • A-list
  • Top VARs
  • Top 250 VARs
  • CRN Essential
  • Newsletters
  • Sign in
  • Events
    • Upcoming events
      event logo
      CRN On 16 May 2018

      Join us for this half-day conference to explore cybersecurity issues and more. Are you going to let a security breach ruin your company?

      • Date: 16 May 2018
      • London
      event logo
      Fight Night 2018

      Do you have what it takes to be a Fight Night warrior? Fight Night is back - for our 11th year - on 24 May 2018. 20 fearless channel contenders will once again immerse themselves into the brutal world of boxing to raise money for their chosen charities.

      • Date: 24 May 2018
      • The Brewery, 52 Chiswell Street, London EC1Y 4SD, London
      event logo
      Technology Marketing & Innovation Forum

      Forum for Tech marketing professionals

      • Date: 22 Jun 2018
      • The Brewery 52 Chiswell St London EC1Y 4SD, London
      event logo
      CRN Conference MSP North

      Attend the 2018 Channel Conference MSP to hear real-life case studies from your peers and meet with leading industry vendors to find out about the latest technology to capitalise on.

      • Date: 27 Jun 2018
      • Renaissance Manchester City Centre Hotel Blackfriars St, Manchester M3 2EQ, Manchester
      View all events
  • Resources
    • Latest whitepapers
      What measures are you taking to avoid security risks for your customers?
      Security is always a multi-layered discipline that evolves over time and with protection requirements changing regularly, protecting enterprise customers isn't easy.  Download now to learn about 10 simple ways that can help secure enterprise customers.
      Download
      Partner of the future

      To grow, to remain relevant to the customers, and to remain profitable, IT channels (in all their forms) will have to master a number of business model transformations in the cloud and digital transformation era.  Read more to learn about the key transformations that IT channels will need to address, in order to bring new capabilities to customers and be successful in the future.

      Download
  • A-list
  • Top VARs
  • Top 250 VARs
  • Sign in
  •  
    • Please contact your account administrator for more information on your access.

     
      • Newsletters
      • Account details
      • Contact support
      • Sign out
     
  • Follow us
    • RSS
    • Twitter
    • LinkedIn
    • Newsletters
    • Facebook
    • Google+
    • YouTube
  • Register
  • CRN Essential
CRN
CRN
  • Home
  • Reseller
  • Distributor
  • Vendor
  • Finance and M&A
  • People moves
  • Cloud
  • Technology and trends
  • Diversity
 
  • Please contact your account administrator for more information on your access.

 
    • Newsletters
    • Account details
    • Contact support
    • Sign out
 
CRN
  • Vendor

HP answers Care Pack complaints

Resellers unhappy over practice of contacting customers over Care Pack renewals

  • Sara Yirrell
  • @yirrelli
  • 15 January 2010
  • Tweet  
  • Facebook  
  • LinkedIn  
  • Google plus  
  • Send to  
0 Comments

HP has defended its policy of contacting businesses when their Care Pack Service warranty has expired, despite complaints the channel. With every sale of HP products such as servers, PCs, printers...

To continue reading...

Sign In

Register now

Join the best informed channel professionals on CRN and benefit from:

  • Expert analysis from our highly regarded editorial team
  • Premium channel research that enhances the prospects of the channel professional
  • Up-to-the-minute channel news that allows you to stay ahead of your competitors
  • The latest digital version of the CRN magazine

Register

More on Vendor

Vendor
  • Vendor
Criteria for vendor categories
  • 18 Apr
  • Vendor
The cloud has caused 'pretty negative byproducts' - Cisco
  • 17 Apr
  • Vendor
Cisco mocks 'scorned ex-lover' HPE at Partner Connection Week, while going after Palo Alto Networks and Nutanix
  • 17 Apr
  • Vendor
Carbon Black files for $100m IPO
  • 10 Apr
  • Business Software
CRM now the largest software market
  • 10 Apr
  • Vendor
Dell EMC's global channel boss admits there is room to improve
  • 06 Apr
  • Vendor
Microsoft to pour $5bn into IoT
  • 05 Apr
  • Vendor
Datto to pour resources into software development
  • 03 Apr

More news

  • Enterprise
Celebrating 25 years of the Channel Awards

Today marks the launch of the 2018 Channel Awards and we are also celebrating our 25th birthday

  • 19 April 2018
Categories
  • Enterprise
Channel Awards 2018 categories

The full list of all the categories for the 2018 Channel Awards

  • 19 April 2018
FAQs
  • Enterprise
Why should I bother entering the Channel Awards this year?

The answer to this question and more is covered in this tongue-in-cheek Q&A session

  • 19 April 2018
Reseller
  • Reseller
Criteria for reseller categories

Below are all the criteria for the 2018 reseller category of the Channel Awards

  • 19 April 2018
Back to Top
  • Contact
  • Marketing solutions
  • About Incisive Media
  • Terms & conditions
  • Privacy and Cookie policy
  • RSS
  • Twitter
  • LinkedIn
  • Newsletters
  • Facebook
  • Google+
  • YouTube

© Incisive Business Media (IP) Limited, Published by Incisive Business Media Limited, New London House, 172 Drury Lane, London WC2B 5QR, registered in England and Wales with company registration numbers 09177174 & 09178013

Digital publisher of the year
Digital publisher of the year 2010, 2013, 2016 & 2017