NextiraOne achieved the feat after reaching an agreed criterion that included a proven history of customer implementations, high customer satisfaction and a technical support infrastructure.
Rafi Kouyoumdjian, chief executive of NextiraOne Europe, said: “This is great news for organisations that are looking to leverage NextiraOne’s capabilities across Europe. There is a great deal of business and technology innovation happening in the contact centre world.”
Paul Segre, chief operating officer at Genesys, said: “Attaining Gold Partner Certification requires substantial training and testing. NextiraOne has dedicated its personnel to performing consistent enterprise customer implementations.”
CRN's Nima Green caught up with Chris Labrey for a quick Q&A at CRN's recent European Channel Leadership Forum
We caught up with the Atea chief exec at CRN's European Channel Leadership Forum in London
Andy Gillett has been appointed GM for the UK and Ireland
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