PBX/IP PBX worldwide extension shipments will approach the 15 million mark, with large firms creating the majority of business, according to research by analyst MZA.
However, the overall extensions market slumped by five per cent in the UK during Q1 of 2005, even though the over-500-extensions market recorded a seven per cent rise, masking a 12 per cent lower-end plunge.
Total extension shipments in the UK fell just short of 600,000, with the above-100-extensions market taking a 40 per cent slice, a four per cent rise compared with last year.
Duncan Clark, market analyst at MZA, said: “The results are as expected, but it is still a poor quarter and some vendors have found it tough. This is due to a fairly strong 2004.”
Clark said that results are not too worrying for vendors as the fall can partly be accredited to an early Easter affecting year-on-year percentages. “The over 500-extensions market is growing because of BT having a good quarter at the higher end,” Clark said.
The above-100-extensions market was headed up by Nortel, with a 12 per cent share, closely followed by Cisco and Avaya. Nortel was joint second in the below-100-extensions market with Avaya, and Panasonic top.
Roger Smith, business development director at Avaya, said: “The general feeling is that there has been a bigger pick-up by larger firms for IP. Large enterprise firms will replace their PBXs on average every seven years, but smaller firms will wait longer to about eight to nine years.”
Darren Boyce, managing director at Nortel reseller Applinet, accepted that the current economic climate has affected trading, but was confident of future trends. “The remote IP worker is the direction that market is going in and we expect people to look towards IP in the future,” he said.
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