Rickmansworth-based systems integrator PCL Group lost an #8.6 million Home Office contract to computerise criminal records because of technical difficulties in entering the data.
The firm, which last year sold its FM arm to SHL, said it ended the flagship contract 'by mutual consent' due to slow progress in converting the three million records held on paper or microfiche.
PCL Group was paid in full for the contract when work began to update the Police National Computer's Phoenix database.
The Home Office said 46,000 records would be loaded each week, but by last November, the entry rate was hovering around 7,000. Only 300,000 records are currently on the system.
A Home Office representative said police can access records on paper, but get information back the next day. 'Technical difficulties meant it was not possible to process the records without incurring disproportionate extra costs.'
The deal builds on distie's earlier promise to distribute a broader range of electrical goods
Services firm sees revenue increase 23 per cent
Execs Zak Virdi and Neil Lomax open up on the rationale behind acquisition
CEO Steve Brazier slams vendor titans at annual event in Barcelona