Microsoft has got together with other manufacturers to tackle the skills shortage in the channel by setting up a vendor-independent training scheme.
By mid-year, The Institute of IT Training in Coventry will offer certified technical trainer (CTT) exams, which dealers can use as a stepping stone for more specialised qualifications such as Microsoft MCPs and Novell CNEs.
The programme should save dealers thousands of pounds.
David Smith, channel marketing manager for Microsoft, said: ?We want to establish a common set of skills across vendor schemes. This will mean dealers won?t have to take exams more than once when they are trying to get different vendor qualifications.
?When you first start off in training, we all have the same exam which is crazy ? particularly with the development of open standards like TCP/IP.?
Dealers typically spend at least #1,500 on each exam in terms of time out of the office. Vendors involved in the initiative include Novell, Lotus, Compaq and IBM.
- Microsoft has extended its services offerings. Service partners can pay to have an on-site technical account manager and support consulting. They can also get a customised global support programme.
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