Wrangles with clients over service level agreements are enough to send a reseller right over the edge.
Almost anyone in the industry who has entered into a service levelsend a reseller right over the edge. agreement (SLA) has an opinion about it. At one end of the spectrum are the dealers, often per...
To continue reading this article...
Join CRN
- Enjoy full access to channelweb.co.uk - the UK’s top news source for the IT channel
- Gain the latest insights through market analysis and interviews with channel leaders
- Stay on top of key trends with the Insider weekly newsletter curated by CRN’s editor
- Be the first to hear about our industry leading events and awards programmes
Already a CRN member?
