Software and services VAR Civica has landed a share of a £10m deal for the technology transformation programme of The City of Edinburgh Council.
Civica is working in affiliation with telco giant BT on the two-year technology transformation scheme called Service Redesign.
The programme forms part of The City of Edinburgh Council’s new agenda, which is putting new IT technologies at the heart of local services.
Service Redesign comprises a centralised service infrastructure based on Microsoft Active Directory and Short Message Service (SMS) with a managed desktop environment for 6,000 departmental users across all the council’s sites.
Steve Reynolds, managing director of Civica Services, said: “Civica has the proven track record and expertise to support infrastructure programmes of this type. We will be helping BT Global Services and The City of Edinburgh Council to simplify software management and compliance and help to drive costs out of the overall IT budget.”
Hayden Edwards, Service Redesign project manager at BT, said: “Civica is helping to bring about reduced software support costs on a large scale project. Too often, organisations neglect software licensing when they could actively manage it.”
Councillor Donald Wilson for The City of Edinburgh Council, said: “I am extremely pleased with the Service Redesign programme. It has given the council an opportunity to take a massive step forward in modernising the services we deliver.
“It will allow us to work more efficiently across different parts of our organisation. It means that our IT partner provides us with a faster and more responsive IT support service that is crucial in today’s fast-moving environment where delivering customer services means systems must keep running around the clock.”
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