Integrator Integralis has added a new level to its Managed Security Service (MSS) portfolio to cater for the less demanding service needs of smaller end-user firms.
Earlier this year, Integralis unveiled its MSS portfolio following a multi-million pound investment. It also revealed plans to expand its existing vendor partner stable, which includes heavyweights such as Juniper, Check Point and Cisco (CRN, 23 February).
The original MSS offering featured the proprietary Integralis Security Information Service (ISIS), which logs security information defined by Integralis or an Integralis client via its customer portal and then allows for the distributed processing of the necessary security data.
However, Adrian Young, UK country manager at Integralis, claimed not all firms need a service as complex as ISIS.
“There is a lot of confusion in the market about managed services,” he said. “We sell high-end and complex managed security services, while other firms sell managed services. There is a big difference. But we found ourselves bracketed with the general managed services providers.”
Young added that Integralis’s latest offering – Secure Manage Level 1 – is aimed specifically at SMEs and allows the firm to compete more in the generic services market.
“It caters for companies that want to protect their organisations against external attacks and port scans, but don’t want to keep specialist skills in-house,” he said.
Young claimed Integralis has always had the capability to offer this level of service, but it made the decision to market it to a different audience. Firms that start at Level 1 services have the option to upgrade to the more complex service levels at a later date, he said.
David Small, vice-president of channels EMEA at Juniper, said: “Integralis is a trusted security advisor in the security market. It already brings valuable expertise and experience to larger enterprises with solutions based on Juniper’s security portfolio. Now it does the same – with an extra value-add – for smaller firms.”
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