Civica Services’ new head views the government’s austerity measures as a positive challenge rather than a business hindrance.
Chris Ginnelly officially started with the public sector-focused VAR last week, after spending 13 years at Xerox in various service-related roles.
“My role is twofold: to maintain and grow our traditional licensing business despite declining margins, and to build and grow our SAM and managed services business with new and existing customers,” he told CRN.
Ginnelly said 95 per cent of local authorities have some relationship with Civica, leaving the VAR in a strong position to grow.
“In the past six months it has been a challenge for a lot of organisations because of the slowed-down decision-making process, but now the spending review is sorted, we will have a degree of activity and action.
“The opportunity in the market [despite the cuts] definitely outweighs the risk and we are cautiously optimistic,” he added. Civica would also look at partnering with other systems integrators to win more business or service customer needs, he said.
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