Ricoh has signed up Comms-care as preferred support services provider for third-party technology in the UK.
Ben Davies, managing director of Comms-care, told ChannelWeb: "The deal involves us delivering services to Ricoh customers, not Ricoh itself."
Davies (pictured) confirmed that the resources provided will include support for managed services, networking, SAN, server technologies and professional services.
"It does not include Ricoh technology. They do that internally," he said.
The deal covers the delivery of maintenance, installation, nationwide multi-site rollouts, professional services, WLAN site surveys and network design.
Ricoh hopes to be able to provide more services across different verticals as well as offer vendor support for various infrastructures and software, including from Cisco, HP, Dell and IBM, according to a PR statement.
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