VAR Esteem has completed a total IT infrastructure refresh and secured a five-year managed services contract at recycling outfit Shanks Waste Management.
The fast-growing waste management firm was suffering from an ageing IT system and also needed to implement a disaster recovery solution to ensure business continuity in the event of a failure.
As a result of talking to Esteem, it has made a five-year investment for a tailored managed service and the design, implementation and management of a new IT infrastructure.
Esteem implemented an IT environment based on Microsoft Hyper-V technology, and updated Shanks’ existing Citrix environment onto the latest version of XenApp.
David Skett, IT manager at Shanks, said: “We needed a more agile and responsive service that could support our plans for expansion and growth. The nature of the business we operate in moves very swiftly; regular changes in laws and regulations, and pressures from Europe, dictate very tight timescales in regards to IT provisions. We needed a provider who could give us 100 per cent focus.
"Esteem was our partner of choice as they offered a proactive and innovative managed service which would support our company growth ambitions. They were passionate and dedicated to helping us fulfil our business objectives.”
Skett said the managed service will help the firm stay nimble: “Outsourcing provides us with the resources to stay ahead of the competition, and gives us access to experts in new and emerging technologies, as and when we need them. The ever-changing and rapid pace of the technology market comes at a cost which makes outsourcing very attractive indeed.”
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