The managed services market is booming, but those stuck in an ‘MSP 1.0' model risk seeing their revenues and margins - and relevance to customers - fall as the sector matures.
Being able to act as a virtual CIO and offer customers a wider range of services - from RMM and security, to back-up, disaster recovery and telephony- is vital for MSPs looking to stay ahead as the market becomes more crowded.
Tune into this audioconference to hear CRN and AVG's Pat McKay discuss how best managed services providers can mark themselves out from the crowd, boost profitability and customer satisfaction, and stay at the vanguard of one of the fastest-growing parts of the IT market.
Among the topics to be discussed include:
- Is it truly possible to offer RMM, security, back-up, disaster recovery and other services from a ‘single pane of glass'?
- How can resellers and MSPs position themselves as virtual CIOs?
- What are the key distinctions between an MSP 1.0 and 2.0?
- What is AVG doing to help its MSP partners grow and optimise their business models?
Follow this link here to view the audioconference.
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