Net Promoter Scores: A blessing or a curse for the channel?

Hannah Breeze
clock • 5 min read

Vendors and resellers are often quick to shout about their NPS rankings. But what do they really mean, and are they worth tracking?

Anyone who has been to a vendor partner conference will know that Net Promoter Scores (NPS) have become one of the latest tools vendors use to prove their worth to partners. Many treat the figures ...

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