Timico has become the latest UK channel player to make a "considerable investment" in cloud-based IT service management platform ServiceNow.
Having undergone a private equity-backed MBO in February, Timico says it has made a six-figure investment in its systems. This includes an outlay on ServiceNow and a further investment in Robotic Process Automation, which it said would enable it to help customers automate tasks, streamline processes and boost employee productivity.
Timico is not the first channel player to throw its weight behind ServiceNow this year, with Computacenter snapping up one of the cloud ace's top UK partners in March.
Timico said the new systems will be live from 2018 and will "act as the cornerstones of Timico's digital transformation and systems integrations strategy, underpinning all current and future services".
"This ambitious investment is driven by a passion to deliver stand-out, secure technologies and services to our clients to help them truly transform their organisations with the best cloud products and services in the market," said Martin Riley, technical director at Timico (pictured).
"The scale of the investment demonstrates our dedication to being a global leader in cloud transformation, delivering company-wide, integrated solutions with exceptional service and support."
Timico appointed a new CEO in the shape of Ben Marham in September 2016, before undergoing a Lyceum-backed MBO that it claimed valued it at over £50m. Revenues last year rose six per cent to £55.7m as 2015 acquisitions Wirebird and Coms' telco assets fed into the top line, although operating losses hit £1.7m.
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