The demise of construction giant Carillion has turned the world's attention to Britain's outsourcing model, which was once hailed as revolutionary.
The true scale of the fallout from Carillion's collapse is far from known, but the saga has placed other likeminded companies in the spotlight, at a time when some of the largest are struggling.
Specifically in the IT space, BT's Global Services division saw revenue drop nine per cent to £1.3bn in its third quarter and was largely blamed as "the main contributor to revenue decline" across the wider BT Group (which declined three per cent to £5.97bn). BT's share price has fallen more than 50 per cent since 2015.
Capita, meanwhile, has been airing its dirty laundry in public, most recently when its new CEO said previous management had focused too much on growth via acquisition, and not invested enough in organic growth. Capita's share price has fallen over 80 per cent since 2015.
Within Capita, the IT services division has been one of the most scrutinised - at first blamed for Capita's demise and later seen as a glimmer of hope within the struggling outsourcer.
But are these three cases isolated examples, or a reflection of the wider outsourcing market?
According to the latest figures from technology research and advisory firm ISG, the outsourcing market across EMEA was worth $12.2bn (£8.8bn) in 2017, with the UK accounting for around 70 per cent of this, making it the second-largest market in the world behind the US.
Traditional outsourcing accounted for $8.3bn of this value, down eight per cent year on year. Meanwhile, the average contract value in Europe declined for the fourth consecutive year.
In light of these troubles CRN quizzed market analysts and picked out five key reasons behind the struggles of some of UK outsourcing's biggest players.
The rise of as-a-service
As is the case in most sectors in the world, the rise of as-a-service offerings is affecting the traditional outsourcing sector.
Many organisations choose to switch to cloud infrastructure rather than sign a lengthy contract with an outsourcing firm.
But while one would most likely expect as-a-service models to be having an effect on the market, Steven Hall, EMEA president of ISG, said the rate of as-a-service's growth is alarming.
"One of the things ISG is concerned about is how quickly the as-a-service market is penetrating the outsourcing market," he explained.
"About 41 per cent of the market is now as-a-service so you're seeing this big shift, not away from large outsourcers, but certainly in addition to them.
"Organisations are saying 'We no longer want a large outsourcer to run our datacentre, we're going to start moving our workloads into AWS or Microsoft Azure'.
"If you couple that with the impact on automation and the shift to the agile enterprise, you see this big movement away from traditional outsourcing which really is changing the landscape."
Because of the size of the larger outsourcers, the shift to an as-a-service business model can take a long time, Hall explained, particularly when you compare it with the new breed of born-in-the-cloud providers that have only ever known the public cloud.
He added that some traditional players were guilty of burying their heads in the sand when it came to cloud, hoping it was "old wine in new bottles" and preferring to pray that goliath traditional IT contracts would stick around.
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