Kaseya has volleyed veiled put-downs at its competitors as it announced its acquisition of RapidFire Tools.
RapidFore Tools is an Atlanta-based company that provides IT assessment, internal threat detection, and compliance products.
The remote management software vendor now plans to integrate its new addition's products into its own IT Complete suite.
Fred Voccola, Kaseya CEO, insisted that RapidFire Tools will continue to be an open platform and continue to work with other vendors in the MSP community.
"Unlike the business models of some competing providers, users don't have to worry about RapidFire Tools being exclusive to Kaseya customers," said Voccola.
"We would never do that to the IT community. Many of our customers use multiple products from other vendors, so to try and lock them in to the Kaseya ecosystem goes against what we stand for.
"Our approach has always been to put our customers first and provide them with the best-in-breed solutions they need to run their business."
This sentiment was echoed by Michael Mittel, founder and CEO of RapidFire Tools, who stated that the acquisition will not dampen its current relationships with other IT management platform vendors.
"It cannot be overstated the importance of becoming a part of the Kaseya family, and knowing with confidence that our customers can continue to effectively run their businesses because of Kaseya's open ecosystem," Mittel said.
"The RapidFire Tools brand will remain unchanged and our existing customers can rest assured knowing that they will continue to receive the same high calibre products, services, and support."
Kaseya also announced the launch of Kaseya Compliance Manager (KCM), a product developed by the two companies.
It is billed as an all-in-one solution for both MSPs and internal IT organisations to monitor and manage compliance for all regulations, including GDPR.
"Over the past several years, small and mid-sized businesses, who are the customers of our MSPs, have experienced the same pains and challenges of dealing with various compliance requirements that the enterprise has had to deal with over the past decade," added Voccola.
"These small and mid-sized businesses are looking to MSPs to help them manage and address the growing compliance requirements they face, including things like GDPR.
"With this acquisition, and the integration of RapidFire Tools' compliance solutions into the IT Complete suite, we are now able to offer our MSPs a solution for them to build a compliance managed service offering, ensuring that a Kaseya MSP offers their customers the most complete solution possible."
Financial details of the deal were not disclosed.
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